Infrastructure Support Specialist-Market Data

Phaxis; New York (NY); On-site; USD 110,000 - 145,000; Full time

Job summary

Phaxis is seeking an experienced ITOps/DevOps professional to operate and enhance the bank's trading systems. You will collaborate with trading, compliance, risk, and IT to implement automation, deployment, and monitoring solutions using modern data and software architectures.

The role requires strong Linux, SQL, and scripting skills, plus experience with release tooling (Rundeck, Ansible) and incident management. Prior trading domain knowledge is a plus.

Qualifications

• Bachelor's degree in a computer-related field is required.
• 5 years of experience in trading/operational IT environments.
• Experience with Linux command line, scripting, and system administration.

Responsibilities

• Operate and enhance trading systems using modern tech stacks.
• Integrate with Rundeck or Azure DevOps for deployments.
• Implement pre/post-deployment verifications and application control scripts.
• Support monitoring tools like Grafana and Splunk.
• Prepare runbooks and procedural documentation.
• Troubleshoot production issues in trading and market data.

Skills

Linux familiarity

Relational databases and SQL

Communication skills

Incident management

Runbooks

SDLC & Agile

Python scripting

Education

Bachelor's degree in computer science or related field

Tools

Linux

SQL

Tidal

Autosys

Control-M

Rundeck

Ansible

Azure DevOps

OpsRamp

Grafana

Splunk

Job description

Overview

In this role, you will interact directly with trading, compliance and risk, and IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.
Required years of experience: 5 years

Required skills

• Familiar with Linux: command line, standard file editing/searching/manipulation, shell scripting, etc.
• Working knowledge of relational databases and SQL: understanding of tables, views, indexes; how to query and modify data; query performance/optimization
• Working experience with job automation tools such as Tidal, Autosys, Control-M, etc.
• Good communication skills, able to: express concerns/risks, document and communicate corrective and preventative action plans to stakeholders, etc.
• Methodical approach to problem solving and incident management
• Able to define and document operational procedures and runbooks
• Familiarity with release packaging and deployment: rundeck, ansible, etc.
• Understanding of SDLC and Agile frameworks.

Typical assignments

• Implementing pre-release and post-deployment verifications
• Integrating with Rundeck or Azure DevOps for application deployment
• Implementing application control solutions (start/stop scripts)
• Integrating with monitoring solutions (OpsRamp, Grafana, Splunk, etc.)
• Supporting annual DR/BCP testing requirements
• Provisioning and setup of new servers
• Supporting user authentication and authorization processes and workflows
• Following up on production incidents and problem tickets
• Troubleshooting trading and market data production issues.
• Recommending and implementing infrastructure improvements.
• Working knowledge of python scripting.

Intangibles

• Industry experience - Enthusiasm to learn regulatory and trading workflows.
• Takes ownership and drives solutions to completion.
• Amenable to shift gears on Regulatory Ops business priorities.
• Ability to multitask and troubleshoot L3 Support during NY hours.

Education

• Bachelor's degree in computer science or related field.