Infrastructure Specialist 1

State of Ohio; Columbus (OH); Sur place; USD 48 000 - 70 000; Plein temps

Résumé du poste

Youth Services - Central Office is seeking an IT professional to support the Department of Youth Services’ technology operations in Columbus, Ohio. You will install, maintain, and troubleshoot hardware and software, and provide Tier II-III support to field staff.

Travel to DYS facilities and regional offices may be required; you will document processes, implement improvements, and ensure compliance with security and reliability standards.

Qualifications

• 36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, and/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
• Or completion of associate core program in computer science or information systems.
• Or completion of undergraduate core program in computer science or information systems.
• Or equivalent of minimum class qualifications for employment noted above.

Responsabilités

• Install, maintain, configure, upgrade, and/or administer hardware and/or software; diagnose, analyze, and resolve issues.
• Provide tier II-III level customer support; conduct performance tuning for hardware and/or software; develop and maintain documentation; develop and maintain ad-hoc utilities reports to automate processes.
• Manage devices (e.g., phones and tablets) and application compliance on third party software.
• Travel to DYS facilities and regional offices to resolve issues.

Connaissances

Information Technology

Formation

Associate core program in computer science or information systems

Undergraduate core program in computer science or information systems

Equivalent of minimum class qualifications for employment

Description du poste

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization:

Youth Services - Central Office

Agency Contact Name and Information:

[e-mail]

Work Location:

30 West Spring Street

Columbus, Ohio, 43215

United States

Compensation:

$34.53-$50.66

Schedule:

Permanent - Full Time

Work Hours:

M-F

Classified Indicator:

Classified

Union:

OCSEA

Primary Job Skill:

Information Technology

Futures Start Here!

Connection | Collaboration | Commitment | Correction

About Us…

We are a dedicated team of juvenile justice professionals committed to transforming and saving young lives. We believe in a future where every young person thrives and contributes to a safer, stronger Ohio!

DYS is the juvenile corrections system for the state of Ohio. DYS is statutorily mandated to confine felony offenders, ages 10-21, who have been adjudicated and committed by one of Ohio's 88 county juvenile courts. During their stay with DYS, youth are engaged in programming that is designed to address their criminological and behavioral needs. DYS reaches thousands of youth in facilities and those on parole.

Our Values…

• Connection: We respect everyone. We don’t tear them down.
• Collaboration: We work together. We don’t go alone.
• Commitment: We step up. We don’t give up.
• Correction: We create change. We don’t stay the same.

To learn more about DYS, please visit our website here.

What You'll Do…

• Install, maintain, configure, upgrade, and/or administer hardware and/or software; utilize vendor supplied third party utilities for monitoring; diagnose, analyze, and resolve issues
• Provide tier II-III level customer support; conduct performance tuning for hardware and/or software; develop and maintain documentation; develop and maintain ad-hoc utilities reports to automate processes
• Manage devices (e.g., phones and tablets) and application compliance on third party software
• Travel to DYS facilities and regional offices to resolve issues

Months of Employment

• At Hire
• 6 Months
• 18 Months
• 30 Months
• 42 Months
• 54 Months
• 66 Months
• 78 Months
• 90 Months

Pay Range OCSEA/33

• Step 1
• Step 2
• Step 3
• Step 4
• Step 5
• Step 6
• Step 7
• Step 8
• Step 9

Hourly

• $34.53
• $36.20
• $38.01
• $39.86
• $41.81
• $43.90
• $46.00
• $48.28
• $50.66

Annual

• $71,822
• $75,296
• $79,061
• $82,909
• $86,965
• $91,312
• $95,680
• $100,422
• $105,373

Pre-service Training

All new candidates hired to the Department of Youth Services must complete three (3) weeks of paid pre-service training at our Training Academy in Orient, Ohio. The training is Monday-Thursday, 7:00 am - 5:00 pm.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

DYS is a “qualifying employer” for purposes of the federal Public Service Loan Forgiveness [PSLF] program.

Why Work For The State Of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of associate core program in computer science or information systems 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of undergraduate core program in computer science or information systems 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills:

Information Technology

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.