Infrastructure Operations Technician

Hewlett Packard Enterprise Development LP; Aguadilla (PR); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive culture

Job summary

Hewlett Packard Enterprise Development LP in Aguadilla, PR is seeking an Infrastructure Operations Technician for a hybrid schedule requiring 2 days per week in an HPE office. The role focuses on maintaining compute, storage, virtualization, and network infrastructure to ensure high availability, with a 4th shift Friday-Sunday nights.

You will install and support data center hardware, collaborate with engineering, security, networking, and application teams, and implement automation and

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.

Responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and elevate incidents in a timely manner while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Skills

Infrastructure operations

Incident management

Troubleshooting

Systems administration

Automation scripting

Education

Bachelor's degree in CS/IT or related field

Tools

VMware

Hyper-V

KVM

Job description

Infrastructure Operations Technician

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Shift: Friday-Sunday 10:30pm-10:30am (4th Shift)

Responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and elevate incidents in a timely manner while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Education and Experience Required

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

Minimum 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.

Preferred Qualifications

• Experience supporting virtualized environments and enterprise infrastructure platforms.
• Experience working in a 24x7 operations or service support environment.

Knowledge and Skills

• VMware, Hyper-V, KVM, or similar virtualization technologies (Required)
• Infrastructure monitoring and incident management tools (Required)
• Systems administration across compute, storage, and operating systems (Required)
• Troubleshooting, documentation, and operational support practices (Required)
• Automation tools such as Ansible, PowerShell, Python, or Bash (Nice to Have)

What We Can Offer You

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Equal Employment Opportunity

Hewlett Packard Enterprise is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are based on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

To the extent the resume you submit to us does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.

Scheduling and Work Arrangements

Job: Supply Chain & Operations

Job Level: Core

Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Scheduling Shifts: Friday-Sunday 10:30pm-10:30am (4th Shift)