Infrastructure Operations Technician

Hewlett Packard Enterprise Company; United States; Hybrid; USD 65,000 - 85,000; Full time

Job summary

Hewlett Packard Enterprise Company is seeking an Infrastructure Operations Technician for a hybrid role with an average of two days per week in an HPE office. The position involves monitoring compute, storage, and network infrastructure and supporting 24x7 operations.

The role requires a bachelor’s degree (or equivalent) and at least two years in infrastructure operations or related IT work, with strong virtualization, monitoring, and systems administration skills.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Minimum 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.
• Experience with virtualized environments and enterprise infrastructure platforms; 24x7 operations experience is a plus.

Responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and elevate incidents in a timely manner while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Skills

Virtualization

Monitoring

Systems administration

Troubleshooting

Automation

Education

Bachelor's degree or equivalent

Tools

PowerShell

Python

Bash

Job description

Infrastructure Operations Technician

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Shift:

Friday-Sunday 10:30pm-10:30am (4th Shift)

Responsibilities

• Monitor and maintain compute, storage, virtualization, and network infrastructure to ensure high service availability.
• Troubleshoot, resolve, and elevate incidents in a timely manner while supporting 24x7 operational activities.
• Install and support data center and lab infrastructure, including hardware deployment, cabling, power, and connectivity.
• Execute operational procedures, approved automation workflows, and infrastructure maintenance tasks.
• Collaborate with engineering, security, networking, and application teams to maintain stable and secure services.

Education and Experience Required

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 2 years of experience in infrastructure operations, systems administration, technical support, or a related IT role.

Preferred Qualifications

• Experience supporting virtualized environments and enterprise infrastructure platforms.
• Experience working in a 24x7 operations or service support environment.

Knowledge and Skills

• VMware, Hyper‑V, KVM, or similar virtualization technologies (Required)
• Infrastructure monitoring and incident management tools (Required)
• Systems administration across compute, storage, and operating systems (Required)
• Troubleshooting, documentation, and operational support practices (Required)
• Automation tools such as Ansible, PowerShell, Python, or Bash (Nice to Have)

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Supply Chain & Operations

Job Level:

Core

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.