HPC Technical Consultant, Onsite, TN

Hewlett Packard Enterprise Development LP; Memphis, Northern (TN, KY); Hybrid; USD 63,000 - 145,000; Full time

Benefits offered by this job

Health benefits

Career development programs

Inclusive culture

Job summary

Hewlett Packard Enterprise Development LP in Memphis, TN seeks an HPC Technical Consultant to perform on-site repair and maintenance of HPC compute, network, and storage hardware. The role occasionally aligns with remote work but expects on-site presence in the Tennessee facility during core hours.

Responsibilities include documenting actions in the ticketing system, reading system diagrams, and coordinating with team members to replace components using spares.

Qualifications

• HS graduate.
• Strong mechanical aptitude.
• Familiarity with hand tools.
• Experience with computer hardware and datacenters preferred.

Responsibilities

• Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware.
• Review tickets for hardware actions needed and claim for action.
• Interact with ticket system to document actions taken and pass ticket to next step.
• Read system documentation and diagrams to identify specified components within system.

Education

HS graduate

Tools

Hand tools

Job description

HPC Technical Consultant, Onsite, TN

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

• US Citizenship required
• Work Location: Memphis, TN
• On-Site daily from 9am to 5pm or as required.
• Standard business hours.
• Perform on-site repair and maintenance activities on HPC compute, network, and storage hardware
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
• Perform hardware actions, e.g. component replacement from spares
• Operate hand tools and low-power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities
• Interface with parts inventory manager if applicable
• Experience with Motivair and Vertiv CDU.

Prerequisite work experience:

• HS graduate
• Strong mechanical aptitude
• Familiarity with hand tools
• Experience with computer hardware and datacenters preferred

What We Can Offer You:

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job: Services

Job Level: TCP_02

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. - United States of America: Annual Salary USD 62,900 - 145,300 in Tennessee The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only). HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

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