Infrastructure Operations Lead - IT Systems & Cloud

Excelsior University; City of Albany (NY); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Retirement

Health insurance

Job summary

Excelsior University, located in Albany, NY, is seeking an IT Manager for Infrastructure & Systems Operations. This role involves managing the daily operations of the IT infrastructure including servers and cloud resources, and overseeing technical support and vendors to ensure high-performance and reliability.

The ideal candidate will have significant experience in IT support, infrastructure management, and team supervision. The position offers a competitive salary with a range of $110,000 to $120,000, alongside a comprehensive benefits package.

Qualifications

• 5+ years of experience in IT infrastructure or operations support.
• 2-3+ years of experience supervising technical staff.
• Hands-on experience with servers, storage, or cloud environments.

Responsibilities

• Manage daily operations of core IT infrastructure.
• Ensure the reliability of backend systems.
• Supervise infrastructure support staff.

Skills

IT infrastructure management

Incident management

Troubleshooting

Team supervision

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Windows and/or Linux environments

AWS

Azure

VMware

Active Directory

ITSM/ticketing systems

Job description

Excelsior University, located in Albany, NY, is seeking an IT Manager for Infrastructure & Systems Operations. This role involves managing the daily operations of the IT infrastructure including servers and cloud resources, and overseeing technical support and vendors to ensure high-performance and reliability.

The ideal candidate will have significant experience in IT support, infrastructure management, and team supervision. The position offers a competitive salary with a range of $110,000 to $120,000, alongside a comprehensive benefits package.