Infrastructure & Network Systems Leader

City of Shreveport; Shreveport (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

The City of Shreveport’s Information Technology Department seeks a Network & System Infrastructure Manager to lead the operation, stability, and strategic development of all technology hardware, network, and system infrastructure across city departments.

You will build documented business processes, align with IT strategy, and drive long-term operational standards while mentoring the Infrastructure Team and maintaining security and reliability across the city’s technology estate.

Qualifications

• Bachelor's degree or 10+ years IT infra experience including leadership roles.
• Experience managing network and systems infrastructure in a municipal or large organization.
• Strong hands-on technical knowledge of Windows technologies including Windows Server and AD.
• Excellent communication and ability to lead cross-functional teams.
• Experience negotiating hardware/software contracts and vendors.

Responsibilities

• Directly manage Infrastructure Team, hire, train, schedule, and mentor staff.
• Develop and maintain KPIs, operational objectives, and documented procedures.
• Ensure security and disaster recovery planning; test and update DR plans.
• Define policies and procedures; document configurations and runbooks.
• Maintain comprehensive infrastructure documentation and change management processes.
• Collaborate with IT leadership to support business continuity and risk remediation.

Skills

Windows Server

SQL Server

Active Directory

Networking (LAN/WAN)

Firewalls

Virtualization

Leadership

Project management

Education

Bachelor's degree in Computer Science / IT / related field

Tools

VMware

Citrix

PowerShell

Job description

The City of Shreveport’s Information Technology Department seeks a Network & System Infrastructure Manager to lead the operation, stability, and strategic development of all technology hardware, network, and system infrastructure across city departments.

You will build documented business processes, align with IT strategy, and drive long-term operational standards while mentoring the Infrastructure Team and maintaining security and reliability across the city’s technology estate.