Infrastructure IT Support – Desktop & Network Specialist

CACI International Inc.

Dayton (OH)

On-site

USD 53,000 - 106,000

Full time

7 days ago
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Job summary

CACI International Inc. in Dayton, Ohio is seeking an Dedicated Infrastructure IT Support professional with hands-on desktop and user support experience for the SAF/FMF AFFSO, AFAOC and DEAMS missions.

You will provide day-to-day network and computer administrative duties, install software and hardware, and resolve complex malfunctions to minimize mission delays. The role requires Security+ CE, a Bachelor's degree or 4+ years of relevant experience, and strong customer service and communication

Qualifications

  • Requires Security+ CE certification.
  • Bachelor's degree in a relevant field or 4+ years experience.
  • Experience supporting Windows-based workstations and applications.
  • Strong customer service, interpersonal and communication skills.

Responsibilities

  • Provide day-to-day network and computer admin duties, including new user accounts on AF systems.
  • Perform software/hardware installation, diagnostics and problem resolution.
  • Optimize operations for networked workstations and ensure availability and integrity of systems.
  • Plan, organize, and manage IT software and hardware within the organization.
  • Resolve complex software, hardware and network malfunctions to minimize mission delays.

Skills

Windows OS
Customer service
Desktop support
Analytical skills
Communication

Education

Bachelor's degree or 4+ years relevant experience

Tools

Remedy
ServiceNow
Visio

Job description

CACI International Inc. in Dayton, Ohio is seeking an Dedicated Infrastructure IT Support professional with hands-on desktop and user support experience for the SAF/FMF AFFSO, AFAOC and DEAMS missions.

You will provide day-to-day network and computer administrative duties, install software and hardware, and resolve complex malfunctions to minimize mission delays. The role requires Security+ CE, a Bachelor's degree or 4+ years of relevant experience, and strong customer service and communication

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