TS/SCI IT Infrastructure & Systems Admin

CACI International Inc.; Sterling (VA); On-site; USD 75,000 - 158,000; Full time

Job summary

CACI International Inc. is seeking an Infrastructure/Systems Administration professional to support multiple sites nationwide via remote assistance.

The role requires TS/SCI with Polygraph and a bachelor’s degree with at least three years of relevant experience, plus strong Windows/Dell fundamentals and network know-how. You will image, configure, and deploy desktops, troubleshoot hardware and software, manage data, and ensure documented actions meet SLAs.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of relevant IT experience.
• Proficient with Windows desktop operating systems and Dell hardware.
• Proficient with Microsoft Outlook and strong network understanding.
• Excellent written and verbal communication and customer service skills.
• Ability to work independently with minimal supervision.
• Security+ Certification required.
• Linux training/knowledge desired.

Responsibilities

• Image, configure, and deploy physical and virtual desktops; troubleshoot hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk and data encryption.
• Install and troubleshoot end user apps and certificates.
• Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions.
• Document actions in trouble tickets and meet all SLAs.
• Patch network ports, trace lines, install network switches.
• Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers.
• Install and configure VOIP phones and voicemail, troubleshoot phone issues.
• Configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues.
• Plan for user moves, including connectivity, computers, and phones.
• Maintain and troubleshoot local security/badging systems.
• Prepare obsolete assets for disposal.
• Assist other IT teams as needed.
• Support unclassified and classified systems.

Skills

Windows OS

Dell hardware

Microsoft Outlook

Network communications

Written communication

Verbal communication

Time management

Security+ Certification

Education

Bachelor’s degree or equivalent

Job description

CACI International Inc. is seeking an Infrastructure/Systems Administration professional to support multiple sites nationwide via remote assistance.

The role requires TS/SCI with Polygraph and a bachelor’s degree with at least three years of relevant experience, plus strong Windows/Dell fundamentals and network know-how. You will image, configure, and deploy desktops, troubleshoot hardware and software, manage data, and ensure documented actions meet SLAs.