Infrastructure Engineering Lead — Cloud, On-Prem & DR

CareFirst BlueCross BlueShield; Reston (VA); On-site; USD 142,000 - 263,000; Full time

Job summary

CareFirst BlueCross BlueShield seeks a senior leader to manage a team of technical engineers responsible for the design, engineering, and ongoing operations of the organization’s infrastructure across on‑premises and cloud environments.

The role emphasizes ensuring availability, performance, security, automation, and license compliance while aligning with vendor best practices and driving DevOps initiatives.

Qualifications

• 5 years related professional experience with at least 1 year of supervisory experience.
• ITIL Foundations v3 certification preferred.
• Strong ability to present technical information to diverse audiences.

Responsibilities

• Oversees system engineers and engineering support processes to ensure effective resolution of business issues.
• Evaluates deliverables to ensure products and services meet customer expectations.
• Manages relationships with internal business units to deliver on service level agreements.
• Leads performance management and associate development.
• Communicates with vendors to understand product lifecycles.
• Guides engineering teams in developing system and software specifications.

Skills

Leadership

Stakeholder communication

Project management

Systems engineering

Technical presentation

Education

Bachelor's degree in Computer Science, IT or related field

Job description

CareFirst BlueCross BlueShield seeks a senior leader to manage a team of technical engineers responsible for the design, engineering, and ongoing operations of the organization’s infrastructure across on‑premises and cloud environments.

The role emphasizes ensuring availability, performance, security, automation, and license compliance while aligning with vendor best practices and driving DevOps initiatives.