Infrastructure & Cloud Systems Engineering Manager

CareFirst, Inc.; Reston (VA); Remote; USD 142,000 - 263,000; Full time

Job summary

CareFirst, Inc. is seeking a senior engineering leader to manage a team responsible for the design and operation of the organization’s infrastructure.

You will oversee environments across on-premise data centers, cloud, and DR, ensuring availability, performance, security, automation, and license compliance. The role requires 5+ years in technical engineering with at least 1 year in supervision, a Bachelor’s degree (or equivalent experience), and ITIL Foundations certification.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• 5 years related professional experience. 1 year Supervisory experience or demonstrated progressive leadership experience.

Responsibilities

• Oversees system engineers and engineering support processes to ensure effective resolution of business issues.
• Evaluates deliverables to ensure products and services meet customer expectations.
• Manages the relationship with internal business units to deliver on service level agreements.
• Performance Management and Associate Development
• Communicates frequently with vendors to understand product lifecycles.
• Guides engineering teams in developing system, performance, and software specifications.
• Leads validation planning process to outline deliverables, resources, personnel, and timelines for ongoing projects.

Skills

People management

Vendor management

Stakeholder communication

Project planning

Systems engineering

Education

Bachelor's Degree in Computer Science/IT or related field

Tools

ITIL Foundations v3

Job description

CareFirst, Inc. is seeking a senior engineering leader to manage a team responsible for the design and operation of the organization’s infrastructure.

You will oversee environments across on-premise data centers, cloud, and DR, ensuring availability, performance, security, automation, and license compliance. The role requires 5+ years in technical engineering with at least 1 year in supervision, a Bachelor’s degree (or equivalent experience), and ITIL Foundations certification.