Infra Engineer III: External Collaboration & AI Resilience

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking an Infrastructure Engineer III focused on external collaboration platforms.

You will design, integrate, and operate tools like Slack (external), MS 365 B2B, Google Workspace, and partner portals, ensuring security, reliability, and compliance across cross‑company partnerships. This hands‑on role emphasizes resiliency, identity and access controls, and continuous improvement through root‑cause analysis and AI‑driven insights.

Qualifications

• Formal training or certification in infrastructure engineering concepts.
• Proficient in PowerShell or Python.
• Experience with Azure or AWS cloud and Terraform.
• Experience with SSO using SAML2 or OAuth2/OIDC.
• Knowledge of databases, storage, deployment, automation, resilience, and performance.
• Experience using enterprise‑authorized AI capabilities with validation.
• Ability to review AI recommendations before implementation and escalate if needed.

Responsibilities

• Applies technical knowledge to projects of moderate scope, with focus on data and systems at scale and end-to-end monitoring.
• Uses enterprise AI capabilities to accelerate monitoring, capacity analysis, and documentation with proper handling of sensitive data.
• Resolves nuances and determines escalation path.
• Executes conventional approaches to break down or build technical problems considering data dependencies.
• Supports capacity processes and collaborates with teams to identify capacity risks and remediation statuses.
• Accounts for significant multi-technology project decisions.
• Applies AI-assisted approaches to identify recurring capacity risks and improve remediation workflows.

Skills

PowerShell

Python

Azure

AWS

Terraform

SAML2

OAuth2/OIDC

AI capabilities

Data security

Cloud migration

Tools

Slack

MS 365 B2B

Google Workspace

Virtual Data Rooms

Job description

JPMorgan Chase & Co. in Jersey City is seeking an Infrastructure Engineer III focused on external collaboration platforms.

You will design, integrate, and operate tools like Slack (external), MS 365 B2B, Google Workspace, and partner portals, ensuring security, reliability, and compliance across cross‑company partnerships. This hands‑on role emphasizes resiliency, identity and access controls, and continuous improvement through root‑cause analysis and AI‑driven insights.