Infrastructure Engineer III

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City is seeking an Infrastructure Engineer III focused on external collaboration platforms.

You will design, integrate, and operate tools like Slack (external), MS 365 B2B, Google Workspace, and partner portals, ensuring security, reliability, and compliance across cross‑company partnerships. This hands‑on role emphasizes resiliency, identity and access controls, and continuous improvement through root‑cause analysis and AI‑driven insights.

Qualifications

• Formal training or certification in infrastructure engineering concepts.
• Proficient in PowerShell or Python.
• Experience with Azure or AWS cloud and Terraform.
• Experience with SSO using SAML2 or OAuth2/OIDC.
• Knowledge of databases, storage, deployment, automation, resilience, and performance.
• Experience using enterprise‑authorized AI capabilities with validation.
• Ability to review AI recommendations before implementation and escalate if needed.

Responsibilities

• Applies technical knowledge to projects of moderate scope, with focus on data and systems at scale and end-to-end monitoring.
• Uses enterprise AI capabilities to accelerate monitoring, capacity analysis, and documentation with proper handling of sensitive data.
• Resolves nuances and determines escalation path.
• Executes conventional approaches to break down or build technical problems considering data dependencies.
• Supports capacity processes and collaborates with teams to identify capacity risks and remediation statuses.
• Accounts for significant multi-technology project decisions.
• Applies AI-assisted approaches to identify recurring capacity risks and improve remediation workflows.

Skills

PowerShell

Python

Azure

AWS

Terraform

SAML2

OAuth2/OIDC

AI capabilities

Data security

Cloud migration

Tools

Slack

MS 365 B2B

Google Workspace

Virtual Data Rooms

Job description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector Enterprise Technology, Employee Platforms, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

The External Collaboration Engineer is a hands‑on technical role focused on developing, integrating, and operating the enterprise’s external collaboration platforms—with an emphasis on technologies that support secure partner engagement. Working across engineering, security, and business functions, this role ensures that tools such as Virtual Data Rooms, Microsoft 365 B2B, Slack (including external organizations, shared channels, and partner workflows), client portals, and Google Workspace are robust, compliant, and optimized for seamless cross‑company collaboration. The position centers on designing resilient solutions, managing external identity and access controls, onboarding new SaaS platforms, and improving reliability through root‑cause analysis and continuous operational enhancements.

Job responsibilities

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving data and systems running at scale, and ensures end to end monitoring of applications


• Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.


• Resolves most nuances and determines appropriate escalation path


• Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications


• Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses


• Accountable for making significant decisions for a project consisting of multiple technologies and applications


• Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 3+ years applied experience


• Strong knowledge of one or more scripting languages (e.g., PowerShell, Python).


• Experience with cloud-native architectures (Azure or AWS), serverless computing and infrastructure as code (Terraform) .


• Experience implementing Single-Sign-On using SAML2 or OAuth2/OIDC and secure authentication practices.


• Strong knowledge of one or more infrastructure disciplines such as databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.


• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.


• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.


• Strong knowledge of one or more scripting languages


• Experience with multiple cloud technologies (ability to operate in and migrate across public and private clouds)

Preferred qualifications, capabilities, and skills

• Experience with building applications using modern development frameworks and languages (e.g., Node.js, Java, Go and C#/.NET).


• Familiarity with enterprise IT operations, change control, and incident management.