Information Technology Support Technician

GTN Technical Staffing; Columbus (IN); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A staffing and recruiting firm in Indiana seeks an entry-level IT support professional. Responsibilities include resolving IT requests, diagnosing computer issues, and onboarding new hires through sign-in generation. The candidate will also install software, update employees on service statuses, and log service requests. This contract position offers essential experience in the information technology industry and is a great opportunity for recent graduates or those looking to start their careers in IT.

Responsibilities

• Resolve IT support requests from employees.
• Gather and analyze data to diagnose problems with computer systems.
• Change configurations, settings and permissions to fix computer issues.
• Generate sign ins for new hires during the onboarding process.
• Install new software and hardware drivers and update existing ones as needed.
• Update employees on the status of their service requests.
• Log all service requests and update tickets as needed.

Job description

Responsibilities

• Resolving IT support requests from employees
• Gathering and analyzing data to diagnose problems with computer systems
• Changing configurations, settings and permissions to fix computer issues
• Generating sign ins for new hires during the onboarding process
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed

Seniority level

Entry level

Employment type

Contract

Job function

Information Technology

Industries

Staffing and Recruiting

Benefits

• Medical insurance
• Vision insurance