Information Technology Support Specialist

Motion Recruitment; Raritan (NJ); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in pharmaceutical manufacturing is seeking a Lab IT Service Support Specialist to enhance laboratory IT environments. This role is crucial in supporting the biotech sector, focusing on accelerating drug discovery and development. You will implement and monitor IT solutions, ensuring seamless connectivity and functionality of Windows-based platforms. Ideal candidates will have a background in IT support, with a strong emphasis on desktop and help desk experience. Join this innovative team and contribute to impactful projects in the pharmaceutical industry.

Benefits

Medical Insurance

Vision Insurance

Qualifications

• 2+ years of experience in IT support or desktop support roles.
• Familiarity with laboratory IT environments is preferred.

Responsibilities

• Provide technical support for laboratory IT environments integrated with instrumentation.
• Design and implement computing solutions based on customer specifications.

Skills

IT Support

Help Desk Support

Desktop Support

Windows Administration

Tools

Windows-based Platforms

Instrument-controlled Software

Core Desktop Applications

Job description

Job Title: Lab IT Service Support Specialist

This position involves supporting laboratory IT environments, primarily in the biotech and pharmaceutical industries, to accelerate drug discovery, development, and manufacturing.

Shift

Swing Shift: 3:00pm-12:00am

Responsibilities

• Implement, monitor, and provide technical support for customer laboratory IT environments, typically integrated with instrumentation.
• Design and implement customer-specified benchtop computing solutions and processes.
• Administer and ensure connectivity of Windows-based platforms.
• Support operating systems, desktop hardware and peripherals, instrument-controlled software, core desktop applications, and computer imaging.

Qualifications

• At least 2 years of IT support, help desk, or desktop support experience.

Preferred Experience

• Experience in pharmaceutical or laboratory services.

Additional Information

Employment type: Full-time

Seniority level: Entry level

Job function: Information Technology

Industry: Pharmaceutical Manufacturing

Benefits

Medical insurance, Vision insurance