Information Technology Support Engineer

Addison Group; San Jose (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Addison Group in San Jose, CA seeks an IT Support Engineer for a 3-month contract to deliver advanced IT support across Windows, macOS, and Linux. You will manage user accounts and cloud services (Google Workspace, O365, Zoom, Slack) and drive automation to streamline IT workflows.

The role emphasizes security/compliance with ISO 27001 standards and requires proactive, independent problem solving in a fast-paced environment. Onsite 5 days per week in San Jose.

Qualifications

• This role requires a strong troubleshooting mindset across multiple OSes.
• Experience with scripting and automation to streamline IT workflows.
• Familiarity with security and compliance best practices.
• Excellent communication to support a fast-paced team.

Responsibilities

• Provide hands-on IT support across Windows, macOS, and Linux.
• Manage user accounts and cloud services (Google Workspace, O365, Zoom, Slack).
• Automate IT processes through scripting.
• Ensure security and ISO 27001-related compliance.
• Work independently to resolve technical issues with minimal supervision.

Skills

Troubleshooting mindset

Scripting & automation

Security & compliance

Strong communication

Tools

Google Workspace

Office 365

Zoom

Slack

Job description

Location (city, state): San Jose, CA - 5 days onsite

Compensation: $27-32/hr

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Our Client is seeking an IT Support Engineer to join their team on a 3-month contract. This role will provide advanced IT support, including troubleshooting, employee onboarding/offboarding, and video conferencing system support.

Key Responsibilities:

• Provide hands-on IT support across Windows, macOS, and Linux environments.
• Manage user accounts and cloud services, including Google Workspace, O365, Zoom, and Slack.
• Automate and streamline IT processes through scripting and automation.
• Ensure security and compliance with industry standards such as ISO 27001 and Cisco.
• Work independently and proactively to resolve technical issues with minimal supervision.

Qualifications:

• 3-6 years of IT support experience, with a strong troubleshooting mindset.
• Proficiency in scripting and automation to improve IT workflows.
• Familiarity with security and compliance best practices.
• Strong communication skills and the ability to support a fast-paced team environment.

This is an excellent opportunity for a self-starter looking to work in a dynamic environment with the potential to extend long-term.

REQUIRED

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.