INFORMATION TECHNOLOGY SPECIALIST I - STARTING PAY: $26.87-$29.65 PER HOUR DOE

Eddy County, New Mexico; Carlsbad (NM); On-site; USD 37,000 - 41,000; Full time

Job summary

Eddy County, New Mexico is seeking an Information Technology Specialist I to support Help Desk functions across computers, email, and peripherals. The role emphasizes troubleshooting, problem solving, and customer service in a busy county network.

Starting pay is $26.87–$29.65 per hour DOE. Requirements include a high school diploma or GED, two years of systems troubleshooting, four years of Windows experience, and a valid NM driver’s license.

Qualifications

• High School Diploma or GED required.
• Two years of experience with computer systems troubleshooting.
• Four years of experience with Windows platforms.
• Must possess a valid NM driver’s license and be insurable with no major violations.

Responsibilities

• Provide Help Desk support for computers, email, and networked devices.
• Troubleshoot hardware and software issues; document resolutions.
• Maintain Eddy County computers and peripheral equipment.
• Respond to call back requests and attend training as needed.

Skills

Help Desk

Troubleshooting

Customer service

English communication

Education

High School Diploma or GED

Tools

Windows OS

Job description

Career Opportunities with Eddy County, New Mexico

Current job opportunities are posted here as they become available.

INFORMATION TECHNOLOGY SPECIALIST I - STARTING PAY: $26.87-$29.65 PER HOUR DOE

BRIEF DESCRIPTION:
The Information Technology Specialist I will be responsible for Help Desk functions for computers, email, Internet access, applications, printers, copiers, scanning services, phones, audio/visual equipment, and other computer related hardware and software. Job will require troubleshooting and problem-solving techniques. Employee is responsible to maintain computers and peripheral equipment connected to Eddy County’s diverse network. Employee must keep confidential all secured and sensitive information revealed. Employee must be trustworthy, self-motivated, have a keen attention to detail, and have good customer service skills. Minimum qualifications: High School Diploma or GED; two years of experience with computer systems troubleshooting; four years of experience with Windows platforms; must possess a valid NM driver’s license and be insurable, with no DWI convictions and no more than two moving violations in the past three years; no illegal drug use within the past three years; the ability to understand and communicate in English, verbally and in writing. Employee may be required to work irregular hours, respond to call back requests, attend job related meetings and training. Employee will be required to perform all other duties as assigned.