Information Technology Specialist I

CA Department of Corrections & Rehabilitation; California; On-site; USD 80,000 - 100,000; Full time

Job summary

The California Department of Corrections and Rehabilitation is seeking an Information Technology Specialist I for the Substance Abuse Treatment Facility in Corcoran, CA. This role involves providing IT support and enhancing service delivery within a correctional environment. Candidates should have strong troubleshooting skills, effective communication abilities, and a commitment to teamwork. The position offers a challenging yet rewarding opportunity to contribute to public safety and rehabilitation efforts.

Qualifications

• Ability to learn advanced troubleshooting of technology issues.
• Possess the ability to communicate professionally and effectively.

Responsibilities

• Support advanced personal computing and end user device(s) support.
• Manage pc management tools and network connectivity.

Skills

Communication

Troubleshooting

Organizational Skills

Interpersonal Skills

Education

Bachelor's Degree

Job description

Job Description And Duties
This position is located in Kings County in the city of Corcoran.
Individuals who are eligible for a Training and Development assignment may also be considered for this position.

Do you want to apply your IT technical skills experience to make a difference in a correctional institutional setting? Are you an enthusiastic and motivated individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious applicant who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission.

Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (Incumbent) is a member of a multi-disciplinary team consisting of technical support analysts. The position performs independently, with minimum supervision, and is responsible for support of advanced personal computing and end user device(s) support, pc management tools, and network connectivity at the assigned site(s). Assigned to locations to include, Prison Facility, Institution, or Office. Travel to institutions and after hours support of technical systems may be required.

Please visit our website to learn more about Enterprise Information Services .

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from [e-mail] or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 2586.

Note : Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR employees are encouraged to use their existing CDCR email address on their applications.

This advertisement is for an Information Technology Specialist I position. Located at the Substance Abuse Treatment Facility in the city of Corcoran, CA . Please indicate the position number on your application: 065-628-1402-034.

Please see attached duty statement.

You will find additional information about the job in the Duty Statement .

Working Conditions
The Substance Abuse Treatment Facility is located in the city of Corcoran in Kings County.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I
  
  

Additional Documents

• Job Application Package Checklist
• Duty Statement
  
  

Position Details
Job Code #:
JC-476937

Position #(s):
065-628-1402-034

Working Title:
Information Technology Specialist I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I

$6,323.00 - $10,230.00

# of Positions:
1

Work Location:
Kings County

Telework:
In Office

Job Type:
Permanent, Full Time

Work Shift:
8am-5pm

Work Week:
Mon-Fri

Department Information
Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

CDCR/CCHCS values all team members. We work cooperatively to provide the highest level of health care possible to a diverse correctional population, which includes medical, dental, nursing, mental health, and pharmacy. We encourage creativity and ingenuity while treating others fairly, honestly, and with respect, all of which are critical to the success of the CDCR/CCHCS mission.

Commitment to California Model

CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.

Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities.

Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization.

For more information about E-Verify, you may go to www.e-verify.gov .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to learn advance troubleshooting of technology issues
• Possess the ability to communicate professionally and effectively, both verbally and in writing, including the ability to negotiate credibly and persuasively, with a variety of stakeholders;
• Demonstrate ability to handle multiple priorities simultaneously and effectively;
• Exercise good judgement, work well under pressure, and meet deadlines;
• Demonstrate strong organizational and time management skills in a fast paced environment; and
• Possess excellent interpersonal skills to deal effectively with difficult, sensitive, and confidential matters.
• Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
• Ability to work independently on projects or assignments without close supervision or detailed instructions.
  
  

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

EIS Personnel Liaisons

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Civil Rights

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Qualifications
Statement of Qualifications
In order to be considered for this position, you must submit a statement of qualifications (SOQ) in addition to the standard state application. If you do not submit SOQ, your application WILL NOT be considered. A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested above, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.

Please answer the questions below:

• What skills do you believe are most critical to be successful in this position? Please describe your experience in using those skills.
• How has your education, training, and experience prepared you for providing hardware and software support, including mobile computing devices, in a corporate environment?
• How would you communicate new technology changes to customers?
• Describe in detail how you stay current on new technologies and keep expanding your job knowledge.
  
  

Statement Of Qualification, Desirable Qualifications And Supplemental Questionnaire Information
How to Write a Resume

Examination Information
To obtain list eligibility for the Information Technology Specialist I, before applying for the position(s), you must first take and pass the Information Technology Specialist I exam. Please click the CalCareers link below for the Information Technology Specialist I exam.

CalCareers

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.