Information Technology Specialist (Customer Support)

Department of War Education Activity; Hinesville (GA); Híbrido; USD 90.000 - 116.000; Jornada completa

Descripción de la vacante

The Department of War Education Activity seeks an Information Technology Specialist (Customer Support) to join the Global Operations Branch at Fort Stewart, GA. You will analyze incident trends and help identify opportunities to improve service delivery while supporting DoDEA's mission.

This position is a Direct Hire Solicitation, may be eligible for situational telework per agency policy, and requires a Secret security clearance. Applications close on 2026-11-12.

Formación

• Experience must meet qualification requirements using experience alone.
• Secret clearance required.
• Direct Hire Solicitation.

Responsabilidades

• Analyze incident request trends and patterns to identify opportunities to improve services.

Conocimientos

Customer support

Incident analysis

Trend analysis

Descripción del empleo

Information Technology Specialist (Customer Support)

• Hiring Agency: Department of War Education Activity

About the Position: This position is located within the Department of War Education Activity (DoDEA) Information Technology Division's Global Operations Branch at Fort Stewart, Georgia. The position may be eligible for situational telework as determined by the agency policy. This is a Direct Hire Solicitation.

Key Responsibilities

Analyze incident request trends and patterns in order find opportunities to improve services.

Requirements & Education

No substitution of education for experience is permitted. You must meet the qualification requirement using experience alone.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Department of War Education Activity, Department of Defense.

What is the salary for this position?

The posted pay range is $89508 – $116362/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-11-12.

Who is eligible to apply?

This position is open under the 'Public' hiring path.