IT Support Specialist — Secret Clearance, DoD, Direct Hire

Department of War Education Activity; Fort Campbell North (KY); On-site; USD 90,000 - 122,000; Full time

Job summary

Department of War Education Activity—Information Technology Division, Global Operations Branch—requests an IT Specialist (Customer Support) for placement at Fort Campbell, KY or Fort Bragg, NC. This is a Direct Hire Solicitation managed by the DoDEA.

The role requires analyzing incident request trends to identify ways to improve services while supporting DoD customers. The position requires a Secret clearance and is open via the Public hiring path with two openings and an annual pay range of

Qualifications

• No substitution of education for experience is permitted. You must meet the qualification requirement using experience alone.

Responsibilities

• Analyze incident request trends and patterns in order to find opportunities to improve services.

Job description

Department of War Education Activity—Information Technology Division, Global Operations Branch—requests an IT Specialist (Customer Support) for placement at Fort Campbell, KY or Fort Bragg, NC. This is a Direct Hire Solicitation managed by the DoDEA.

The role requires analyzing incident request trends to identify ways to improve services while supporting DoD customers. The position requires a Secret clearance and is open via the Public hiring path with two openings and an annual pay range of