Information Technology Specialist II

Virginia Community Colleges

Wise (VA)

On-site

USD 60,000 - 67,000

Full time

8 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Mountain Empire Community College in Norton, Virginia invites applications for an Information Technology Specialist to support staff and students across campus. The college serves Lee, Scott, Wise, and Dickenson counties and operates within the Virginia Community College System.

The IT Specialist will coordinate and maintain information systems, install hardware and software, diagnose connectivity or data-access issues, create user documentation, and support shared drives, servers, and

Qualifications

Experience with AD, DNS, DHCP, and Group Policy in production.
Experience administering Microsoft 365 services (Exchange Online, SharePoint).
Strong documentation, communication, and problem-solving skills.

Responsibilities

Coordinate and maintain processing systems and procedures.
Provide direct support to staff and students across the MECC campus.
Build and maintain servers, databases, and documentation.

Skills

Active Directory

Microsoft 365

Windows Server

PowerShell

Endpoint management

Information security

Technical documentation

Customer support

Education

Bachelor’s degree in Computer Science, Information Systems, or related field

Tools

Active Directory

Microsoft 365

Windows Server

PowerShell

Intune

Configuration Manager

Job description

Please see Special Instructions for more details.

Posting Summary

Working Title

Role Title

Role Code

Role Code 39112-SW

FLSA

FLSA Exempt

Pay Band

Pay Band 05

Position Number

Position Number 29900900

Agency

Agency Mountain Empire Community College

Division

Division Mountain Empire Community College (Div)

Work Location

Hiring Range

Hiring Range $59,764 - $67,000

Emergency/Essential Personnel Yes

EEO Category

Full Time or Part Time

Full Time or Part Time Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have telework options? -Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference?

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday – Friday, 8:00 a.m. – 4:30 p.m.
May be required to work unpredictable hours in emergencies.

Sensitive Position

Sensitive Position Yes

Job Description

Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.
The Information Technology Specialist will coordinate and maintain assigned processing systems and procedures, ensuring that efficiency and user satisfaction are maintained. The IT Specialist will provide direct support to Staff and Students across the MECC campus. Tasks include setting up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices, building and maintaining databases, building and maintaining servers, etc.
This position is designated as a covered employee in a non-restricted position in accordance with Department of Human Resource Management ( DHRM ) Policy 2.20. A non-restricted position is one that is funded by sources considered continuous or recurring, such as Educational and General Funds.
A covered employee is a salaried employee whose terms and conditions of employment are subject to the Virginia Personnel Act and who is employed in a classified position. In accordance with DHRM policies, covered employees accumulate paid leave, participate in state retirement, life insurance, and related plans, participate in the Virginia Sickness and Disability Program, are eligible to participate in the state health plan and flexible benefits program, and are subject to the provisions of all DHRM policies.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs Required:

Active Directory Domain Services: OU design, Group Policy authoring and troubleshooting, delegation, DNS / DHCP
Administration of Microsoft 365 cloud environment – Entra ID, Exchange Online, SharePoint/OneDrive, Teams, Intune, Defender
Server administration: Windows Server and Linux systems
Endpoint management and software deployment (Intune, Configuration Manager, or equivalent)
Understanding of information security practices and applicable compliance requirements
Knowledge of computer repair, troubleshooting, and fundamental networking concepts ( TCP /IP, DNS , DHCP , VLANs, firewalls)
Excellent verbal and written communication skills.
Extremely proficient in Microsoft Office Suite or related software.
Good organizational skills and attention to detail.
Ability to communicate with end users to understand and troubleshoot problems.
Ability to create and maintain clear technical documentation.
Excellent and constructive interpersonal skills.
Excellent problem-solving and analytical skills.
A minimum of three years of progressive experience in systems administration, desktop support, or a related IT role.
A bachelor’s degree in Computer Science, Information Systems, or a related field may substitute for two years of the required experience.
An equivalent combination of education, training, and experience will be considered.

Experience in the following areas:

Administering Active Directory in a production environment, including user and group management, organizational unit structure, Group Policy, DNS , and DHCP
Building, configuring, patching, and maintaining Windows Server systems, with working familiarity in Linux server administration
Administering Microsoft 365 services in a production environment, including Exchange Online, SharePoint/OneDrive, Teams, and Entra ID
Automating administrative tasks and producing reports using Windows PowerShell
Deploying and managing end-user devices and software through an endpoint management platform such as Microsoft Intune or Microsoft Configuration Manager
Resolving escalated technical issues, communicating effectively with non-technical users, and managing work through an IT service management or ticketing system with accurate documentation and follow-through

Additional Considerations:

Experience working in a higher education environment.
Familiarity with information security practices and compliance frameworks applicable to higher education, including FERPA , NIST (800-53 / Cybersecurity Framework), and CIS
Experience applying security baselines and system hardening standards.
Experience performing and validating backups and restores in an enterprise environment
Working knowledge of enterprise networking ( TCP /IP, DNS , DHCP , VLANs, firewalls) sufficient to isolate faults across network, server, and client layers
Experience with virtualization and hypervisor administration
Experience with Apple device management (Apple School Manager, Intune, or Jamf)
Experience writing technical documentation and standard operating procedures
Experience working collaboratively in a small IT team supporting faculty, staff, and students
Relevant certifications such as CompTIA Security+, Network+, Linux+, or Microsoft role-based certifications (AZ-800, MD-102, MS-102, SC-300)

Operation of a State Vehicle

Operation of a State Vehicle No

Supervises Employees No

Required Travel

Minimal Local and Statewide Travel.

Posting Number

Posting Number CLS_4618P

Recruitment Type

Recruitment Type General Public - G

Number of Vacancies

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date

Job Open Date 07/31/2026

Job Close Date

Job Close Date 08/28/2026

Agency Website

Contact Name

Contact Name Cory Darnell

Phone Number

Phone Number 2765239081

Additional Information

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Required fields are indicated with an asterisk (*).

Required Documents