Information Technology Operations Manager

FORTÉ; Minneapolis, Saint Paul (MN, MN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare, vision & dental coverage

Health Savings Accounts (HSA) and Flex

Employer-paid life and disability

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Tuition reimbursement and ongoing学习

Employer-paid employee assistance

Paid time off

Job summary

FORTÉ, a 100% employee-owned company, designs and delivers systems powering smarter workplaces. We are seeking a Senior IT Operations Leader to guide the IT Operations team, oversee infrastructure uptime, and drive reliable service delivery in a fast-paced environment.

You will manage changes, incident response, and collaborate with Information Security, translating complex tech concepts into business-friendly solutions while balancing multiple priorities.

Qualifications

• Advanced experience with Microsoft and Linux system administration.
• Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
• Strong leadership, project management, communication, and problem-solving skills.
• Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities.

Responsibilities

• Lead and develop the IT Operations team, including project execution, employee performance, and resource management.
• Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
• Manage change and incident management processes to ensure service reliability and minimize downtime.
• Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards.
• Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives.

Skills

Leadership

Project management

Communication

Problem solving

Tools

Azure AD Sync

Microsoft 365

Job description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

What you will be doing

• Lead and develop the IT Operations team, including project execution, employee performance, and resource management.
• Oversee IT infrastructure operations, monitoring, patching, backups, and system availability
• Manage change and incident management processes to ensure service reliability and minimize downtime.
• Collaborate with Information Security to address vulnerabilities and maintain compliance with security standards.
• Lead technology projects, coordinate vendor relationships, and support continuous process improvement initiatives.

Qualifications

• Advanced experience with Microsoft and Linux system administration.
• Knowledge of Microsoft 365 Administration, Azure AD Sync, networking, infrastructure, and storage technologies.
• Strong leadership, project management, communication, and problem-solving skills.
• Ability to translate technical concepts into business-friendly solutions and effectively manage multiple priorities

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.