Information Technology Manager

MV Transportation; Kent (WA); On-site; USD 141,000 - 157,000; Full time

Benefits offered by this job

Healthcare benefits

401k

Paid time off

Paid holidays

Sick leave

Referral bonuses

Job summary

MV Transportation seeks an Information Technology Manager to lead IT operations in a fast-paced transit environment, directing Trapeze software, desktop/server/network support, and infrastructure projects.

You will oversee MDT and in-vehicle tech, manage local servers, and coordinate with client IT teams to deliver reports and updates while controlling costs and ensuring proper documentation.

Qualifications

• Trapeze transit software experience is a MUST.
• Proficiency with Active Directory, MS SQL Server and networking.
• Familiar with cloud computing, server virtualization, and application delivery controllers.
• Experience managing Windows 7/8/10, Windows Server 2012/2016 and Microsoft Office.

Responsibilities

• Provide Trapeze software direction, desktop, server and network support per SLA.
• Support analog, digital, or VOIP telephone systems, T-1, fax and DSL lines.
• Support transit-related local technologies (MDT/in-vehicle tablets, Trapeze platform).
• Manage local division servers: domain controller, file, application and database (MS SQL Server).
• Interact with client agencies, providing reports and updates.
• Interact with client IT departments and manage complex IT projects/vendors.
• Develop strategic IT operation and investment plans, weighing costs and risks.
• Control costs and ensure proper IT documentation.

Skills

Trapeze software

Active Directory

MS SQL Server

Networking

Cloud computing

Server virtualization

Application delivery controller

Hardware management

Windows administration

Microsoft Office

Tools

Trapeze software

Cisco switches/routers

Job description

Overview

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Responsibilities

MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.

Responsibilities:

• Responsible for providing Trapeze software direction,desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets, disaster recovery and other projects as assigned.
• Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines.
• Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in vehicle tablets, andTrapezereservation software platform.
• Manage servers at local division; domain controller, file, application and database (MS SQL SVR).
• Meet and interact with client agencies providing reports and updates for local divisional office.

• Close interaction with the client’s IT department.
• Managing complex IT projects, IT employees and outside vendors.
• Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches.
• Controlling and minimize costs.
• Ensuring suitable documentation exists and is maintained for IT operations and software development.

Qualifications

Talent Requirements:

• Highly proficient with Trapeze transit software is a MUST.
• Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
• Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
• Thorough understanding of computer, server, network, printer and peripheral hardware.

• Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.

Desired Qualifications:

• Excellent communication anddecision-makingskills.
• Experience with desktop, server and network management tools.
• Experience with Cisco switches and routers.
• Experience with Bus Operations Technology
• Familiar with backup and disaster recovery.

Starting Salary Range: $141,000 - $157,000 (annual)

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Starting Salary Range: $$141,000 - $157,000 (annual)

Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Retirement Benefits: 401k

Paid Time Off: year 0 - 3 = 3.08 bi-weekly accrual w/80 yearly accrual cap

Paid Holidays: 8 paid holidays

More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees

Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)