Information Technology Internship

Wawa, Inc.; United States; On-site; USD 12,000 - 13,000; Full time

Job summary

Wawa Information Technology Internship Program (Summer 2027) in Media, PA invites a Identity & Workspace Services Intern for a May–August 2027 internship. Onsite four days per week, you will support identity/access management, collaborate with IT professionals, and gain hands-on experience with workplace technologies.

The role focuses on end-user support, security best practices, and enterprise IT operations within a large retail organization, with a 37.5 hour work week and a capstone

Qualifications

• Currently pursuing a bachelor’s degree in Information Systems, Computer Science, Information Technology, or related field.
• Expected graduation date Spring 2028–Spring 2030.
• Ability to work onsite at Wawa Corporate Headquarters in Media, PA, four days per week.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Previous internship, project, or leadership experience related to technology is preferred.

Responsibilities

• Assist identity and access management processes, including user account provisioning and security workflows.
• Support enterprise workplace technologies enabling collaboration and secure access for associates.
• Gain exposure to endpoint management across Windows, macOS, and mobile platforms.
• Partner with Tier 1 and 2 support teams to troubleshoot workplace technology issues.
• Participate in process improvement and automation initiatives.
• Analyze support trends and document procedures to improve service delivery.
• Collaborate with cross-functional teams on identity services and productivity tools.
• Develop understanding of IT service management and enterprise operations in a large retail org.

Skills

Identity management

Access provisioning

End-user support

Windows/macOS support

Collaboration tools

Education

Bachelor’s degree candidate in IS/CS/IT

Tools

Microsoft Office

Job description

*This internship begins on May 17th, 2027 and runs until August 5th, 2027. This role is a full time commitment (37.5 hour work week)*

Salary: $25.00/hour

Job Description

Job Title

Wawa Information Technology Internship Program (Summer 2027)

Duration

May – August 2027

Location

Media, PA (Onsite 4 days per week)

Wawa Internship Program Overview

The Wawa Internship Program offers students hands‑on experience in a collaborative corporate environment, where they work alongside experienced professionals, contribute to meaningful business projects, and build skills that support their academic and professional growth. Throughout the summer, interns participate in professional development and networking opportunities with fellow interns and company leaders. The program culminates in a capstone presentation, where interns showcase key projects, accomplishments, and the impact of their contributions.

Identity & Workspace Services Intern

As an Identity & Workspace Services Intern, you’ll gain hands‑on experience supporting the technologies and services that enable Wawa associates to securely access applications, devices, and collaboration tools across the organization. You will work alongside experienced IT professionals to support workplace technology initiatives and contribute to projects that enhance the associate experience.

What You’ll Do

• Assist with identity and access management processes, including user account provisioning, access requests, and security‑related workflows.
• Support enterprise workplace technologies that enable collaboration, productivity, and secure access for corporate and field associates.
• Gain exposure to endpoint management and device lifecycle processes across Windows, macOS, and mobile platforms.
• Partner with Tier 1 and Tier 2 support teams to troubleshoot workplace technology issues and improve the overall end‑user experience.
• Participate in process improvement and automation initiatives that streamline support and access management activities.
• Analyze support trends, document procedures, and recommend opportunities to enhance service delivery and operational efficiency.
• Collaborate with cross‑functional technology teams on projects related to identity services, workplace tools, and associate productivity solutions.
• Develop an understanding of IT service management, security best practices, and enterprise technology operations within a large retail organization

Essential Functions

• Ability to work effectively both independently and within a team environment.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Analytical mindset with effective problem‑solving capabilities.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.

Basic Qualifications

• Currently pursuing a bachelor’s degree in Information Systems, Computer Science, Information Technology, or a related field.
• Expected graduation date between Spring 2028 and Spring 2030.
• Ability to work onsite at Wawa Corporate Headquarters in Media, PA, four days per week throughout the internship program.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Previous internship, project, or leadership experience related to technology is preferred.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.