Information Technology Help Desk Technician

Motion Recruitment; LaGrange (GA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account (HSA)

401(k) including match with pre and post-tax options

Job summary

A staffing agency is seeking an IT Help Desk Support Technician II to provide technical support for end users in LaGrange, GA. Responsibilities include troubleshooting issues with Windows environments, Office 365, and network support. The role requires an associate's degree and 2-4 years of experience. Benefits include medical insurance, 401(k) matching, and flexible spending accounts.

Qualifications

• Requires 2-4 years of related experience.
• Works under moderate supervision.

Responsibilities

• Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues.
• Identifies, researches and resolves technical problems of moderate complexity.
• Responds to telephone, email and online requests for technical support.
• Documents, tracks, and monitors the problem using applicable systems and tools.

Skills

Windows 7, 10, 11 set up and support

Office 365 support

Desktop and label printer support

SMB network basic troubleshooting and support

Education

Associate's degree or equivalent

Job description

Information Technology Help Desk Technician

This range is provided by Motion Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $27.00/hr

Direct message the job poster from Motion Recruitment

Our client is a Leader in the Manufacturing industry. Based out of LaGrange GA they are looking to hire an IT Help Desk Support Technician II on a CTH basis.

Our client takes pride in being a global leader in high-performance floor mats, blending American-made craftsmanship with innovative design that protects floors, enhances safety, and showcases brand identities.

Contract Duration: 6 Months

Required Skills & Experience

• Windows 7, 10, 11 set up and support
• Office 365 support
• Desktop and label printer support
• SMB network basic troubleshooting and support
• Requires an associate's degree or its equivalent. Works under moderate supervision.
• Requires 2-4 years of related experience.

Desired Skills & Experience

• Windows server administration
• Office 365 administration
• Desktop set up scripting
• PowerShell scripting

Responsibilities

• Provides phone, manufacturing floor and remote support to end users for computer, application, system, device, access and hardware issues
• Identifies, researches and resolves technical problems of moderate complexity.
• Responds to telephone, email and on line requests for technical support.
• Documents, tracks, and monitors the problem using applicable systems and tools.

Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Legal and Identity Protection Plans
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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