Information Technology Assistant Manager

Code4lib; Skokie (IL); Hybrid; USD 66,000 - 99,000; Full time

Job summary

Skokie Public Library is seeking an IT Assistant Manager to lead network, server, and virtual environments, mentoring a small IT team. You will design, maintain, and improve core infrastructure while collaborating across the organization on complex projects and disaster recovery planning.

The role requires a bachelor’s in a related field or equivalent experience, 3+ years in enterprise IT, and at least one year in a leadership capacity.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years in enterprise network and infrastructure support.
• At least 1 year in a supervisory or lead role.

Responsibilities

• Design, administer, and optimize wired and wireless network infrastructure.
• Manage firewalls, VPNs, and cloud authentication services.
• Administer Unix/Linux and Windows server environments and virtualization.
• Monitor performance, capacity, security, and availability; lead upgrades.
• Support Microsoft 365, Active Directory, Entra ID, and cloud services.
• Lead projects from planning to implementation with stakeholders.
• Respond to incidents with root-cause analysis and long-term fixes.
• Oversee backup, recovery, and disaster recovery readiness.
• Mentor IT staff and assist with budgeting and IT operations.

Skills

TCP/IP networking

Network security

Unix/Linux

Windows Server

Microsoft 365

Active Directory

Entra ID

Virtualization

Education

Bachelor's degree in CS/IT

Equivalent education/experience

Tools

VMware

Backup & recovery

Job description

Information Technology Assistant Manager

Salary: $65,901.86 – 98,852.79 - Offers are made within this range based on competencies, experience, and internal equity.

Created: August 31, 2026

Description

At Skokie Public Library, technology is more than infrastructure. It is how we connect people to information, learning, creativity, and opportunity.

Skokie Public Library is looking for an IT Assistant Manager to provide technical leadership for our network, servers, and virtual environments while guiding and mentoring a small team of IT Specialists.
In this role,you’llhelp design,maintain, and improve the systems that keep our library running, from wired and wireless networking to security, backup and recovery, and core infrastructure services.You’llcollaborate closely with colleagues across the organization, lead complex technical projects, and occasionally step in for the Information Technology Manager, giving you the chance to grow your leadership skills in a supportive environment.

What You'll Do

As the IT Assistant Manager, you will:

Design, administer, and optimize wired and wireless network infrastructure

Manage and support firewalls, network security controls, VPNs, authentication systems, and remote access technologies

Administer Unix/Linux and Windows server environments, virtualization platforms, and enterprise storage systems

Monitor system performance, capacity, security, and availability while leading maintenance, upgrades, and lifecycle planning

Support Microsoft Windows Server, Microsoft 365, Active Directory, Microsoft Entra ID, and related cloud services

Lead technology projects from planning through implementation while collaborating with staff, vendors, and stakeholders

Respond to complex infrastructure incidents, perform root-cause analysis, and implement long-term solutions

Administer backup and recovery systems and support disaster recovery preparedness

Supervise, mentor, andprovide technical guidance to IT Specialist staff

Assistwith departmental planning, budgeting, technology standards, and daily IT operations

Serve as a senior technical resource and assume designated responsibilities of the Information Technology Manager when needed

What We're Looking For

Minimum Qualifications

Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related field, or an equivalent combination of education, certifications, training, and experience

Three or more years of progressively responsible experience supporting enterprise network and infrastructure environments

At least one year of supervisory experience or experience serving in a formal technical lead role

Preferred Qualifications

Candidates with any of the following are strongly encouraged to apply:

CCNA, CCNP, or comparable networking certification

Experience independently administering enterprise firewalls

Experience designing and supporting enterprise wireless networks

Experience administering Microsoft 365 and cloud services

Technical Expertise

Successful candidates will have strong knowledge of:

TCP/IP networking, including IPv4, VLANs, DNS, DHCP, VPNs, NAT, routing, and switching

Enterprise network security principles and practices

Firewalladministration and network segmentation

Wired and wireless network architecture and troubleshooting

Unix/Linux and Windows server administration

Virtualization, storage, backup, and recovery systems

Microsoft 365, Active Directory, Group Policy, and Microsoft Entra ID

Endpoint operating systems including Windows, macOS, iOS, and Android

Scripting and automation tools

Infrastructure monitoring, documentation, and operational best practices

At Skokie Public Library,we'remorethan a place for books.We'rea welcoming community destination where people come to learn, create, connect, and grow. Serving one of the most diverse communities in the region, we provide innovative programs, inspiring spaces, and exceptionalservicethat make a difference in people's lives every day.Ifyou’reexcited by the idea of combining advanced technical work with helping staff and community members benefit from dependable, thoughtfully designed technology,we’dlove to hear from you.

Description

At Skokie Public Library, technology is more than infrastructure. It is how we connect people to information, learning, creativity, and opportunity.

Skokie Public Library is looking for an IT Assistant Manager to provide technical leadership for our network, servers, and virtual environments while guiding and mentoring a small team of IT Specialists.
In this role,you’llhelp design,maintain, and improve the systems that keep our library running, from wired and wireless networking to security, backup and recovery, and core infrastructure services.You’llcollaborate closely with colleagues across the organization, lead complex technical projects, and occasionally step in for the Information Technology Manager, giving you the chance to grow your leadership skills in a supportive environment.

What You'll Do

As the IT Assistant Manager, you will:

• Design, administer, and optimize wired and wireless network infrastructure

• Manage and support firewalls, network security controls, VPNs, authentication systems, and remote access technologies

• Administer Unix/Linux and Windows server environments, virtualization platforms, and enterprise storage systems

• Monitor system performance, capacity, security, and availability while leading maintenance, upgrades, and lifecycle planning

• Support Microsoft Windows Server, Microsoft 365, Active Directory, Microsoft Entra ID, and related cloud services

• Lead technology projects from planning through implementation while collaborating with staff, vendors, and stakeholders

• Respond to complex infrastructure incidents, perform root-cause analysis, and implement long-term solutions

• Administer backup and recovery systems and support disaster recovery preparedness

• Supervise, mentor, andprovide technical guidance to IT Specialist staff

• Assistwith departmental planning, budgeting, technology standards, and daily IT operations

• Serve as a senior technical resource and assume designated responsibilities of the Information Technology Manager when needed

What We're Looking For

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related field, or an equivalent combination of education, certifications, training, and experience

• Three or more years of progressively responsible experience supporting enterprise network and infrastructure environments

• At least one year of supervisory experience or experience serving in a formal technical lead role

Preferred Qualifications

Candidates with any of the following are strongly encouraged to apply:

• CCNA, CCNP, or comparable networking certification

• Experience independently administering enterprise firewalls

• Experience designing and supporting enterprise wireless networks

• Experience administering Microsoft 365 and cloud services

Technical Expertise

Successful candidates will have strong knowledge of:

• TCP/IP networking, including IPv4, VLANs, DNS, DHCP, VPNs, NAT, routing, and switching

• Enterprise network security principles and practices

• Firewalladministration and network segmentation

• Wired and wireless network architecture and troubleshooting

• Unix/Linux and Windows server administration

• Virtualization, storage, backup, and recovery systems

• Microsoft 365, Active Directory, Group Policy, and Microsoft Entra ID

• Endpoint operating systems including Windows, macOS, iOS, and Android

• Scripting and automation tools

• Infrastructure monitoring, documentation, and operational best practices

At Skokie Public Library,we'remorethan a place for books.We'rea welcoming community destination where people come to learn, create, connect, and grow. Serving one of the most diverse communities in the region, we provide innovative programs, inspiring spaces, and exceptionalservicethat make a difference in people's lives every day.Ifyou’reexcited by the idea of combining advanced technical work with helping staff and community members benefit from dependable, thoughtfully designed technology,we’dlove to hear from you.