Information Technology Analyst 1 (40 Hour) (Hybrid)

Department of Administrative Services; Hartford (CT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The Department of Administrative Services in Hartford, CT is seeking an Information Technology Analyst 1 to support and maintain the state's digital platforms, websites, and web-based forms. The role covers troubleshooting, upgrades, and security, with a hybrid work arrangement and a Monday–Friday schedule.

You will collaborate with business users and technical teams to ensure accessibility, perform basic programming tasks, and help manage CMS-driven apps and PHP/HTML-based web projects in a

Qualifications

• Five years of IT operations support, programming, or IT-related support experience.
• Two years performing basic technical support (help desk, hardware/software installs).
• Experience administering CMS and web applications with accessibility standards knowledge.
• Experience developing database-driven web applications using PHP and HTML; CMS platforms.

Responsibilities

• Support and maintain Connecticut state digital platforms, websites, CMS, online forms, and web apps.
• Administer upgrades, patches, and application security; manage user access.
• Collaborate with business users and technical teams to ensure accessibility and compliance.

Skills

IT operations support

Help desk

CMS administration

Web security & access controls

PHP/HTML web apps

Tools

PHP

HTML

CMS platforms

Job description

The Information Technology Analyst 1 supports and maintains the Connecticut State Library's digital platforms, websites, content management systems, online forms, and web-based applications. The role involves administering and troubleshooting web applications, implementing upgrades and patches, managing application security and user access, and collaborating with business users and technical teams. This is a full-time, hybrid position based in Hartford, CT, working Monday through Friday on the first shift.

Key qualifications:

• Five years of information technology operations support, programming, or IT-related support experience
• Two years performing basic technical support work such as help desk, computer hardware/software installation, or programming
• Experience administering website content management systems (CMS) and web applications with accessibility standards knowledge
• Experience developing database-driven web applications using PHP, HTML, and content management platforms
• Experience managing application security, user provisioning, and role-based access controls