Information Technology Analyst 1 (40 Hour) (Hybrid)

Department of Administrative Services; Rocky Hill (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Connecticut Department of Veterans Affairs is seeking an Information Technology Analyst 1 to support day-to-day operations of business and clinical applications, focusing on planning, monitoring, and administrative tasks in a hybrid work environment in Rocky Hill, CT.

The role emphasizes maintaining healthcare systems, coordinating deployments, and supporting clinical workflows, with standard Monday through Friday hours on the first shift.

Qualifications

• Five years of experience in IT operations support, programming, or related IT support area.
• Two years of basic technical support work in help desk, hardware/software installation, data communications, or programming.
• Considerable technical problem-solving, logic, and analytical skills.
• Ability to install and maintain microcomputer hardware, software, and network components.
• Knowledge of programming languages, network environments, systems analysis and design, and computer operating systems.

Responsibilities

• Support day-to-day operations of business and clinical applications, including planning and monitoring.
• Coordinate deployments and provide administrative support for healthcare systems.
• Assist clinical workflows and ensure application security and reliability.

Skills

IT operations support

Help desk basics

Technical problem-solving

Hardware/software installation

Programming fundamentals

Job description

The Information Technology Analyst 1 supports day-to-day operations of business and clinical applications for the Connecticut Department of Veterans Affairs, including planning, monitoring, and administrative support. The role involves maintaining enterprise healthcare systems, managing application security, coordinating deployments, and supporting clinical workflows. This is a full-time, hybrid position based in Rocky Hill, CT, working Monday - Friday on a first shift (hours may vary).

Key qualifications

• Five years of experience in IT operations support, programming, or related IT support area
• Two years of basic technical support work in help desk, hardware/software installation, data communications, or programming
• Considerable technical problem-solving, logic, and analytical skills
• Ability to install and maintain microcomputer hardware, software, and network components
• Knowledge of programming languages, network environments, systems analysis and design, and computer operating systems