Information Systems Technician - IT Support & Training

County of Humboldt; Eureka (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

County of Humboldt, California, seeks a Departmental Information Systems Technician - Administration to support users, install and maintain PCs, and assist with department IT needs in Eureka. The role involves frontline help desk tasks, hardware deployment, and basic LAN-related duties under supervision.

The position requires hands-on training of staff, good problem-solving skills, and the ability to work with diverse departments.

Qualifications

• Some college coursework in computer science or computer technology.
• Three years experience operating and installing personal computers including one year providing training on personal computer systems to users.

Responsibilities

• Provide phone support and on-site help desk assistance to diverse users.
• Travel to users' desktops as needed.
• Deploy new equipment and process surplus equipment.
• Move and support computer equipment as required.
• Train staff on hardware and software usage and provide clear instructional materials.

Skills

Customer support

Training staff

Troubleshooting

Education

Some college coursework in computer science or computer technology

Tools

Department-specific systems

State/federal operating systems

Job description

County of Humboldt, California, seeks a Departmental Information Systems Technician - Administration to support users, install and maintain PCs, and assist with department IT needs in Eureka. The role involves frontline help desk tasks, hardware deployment, and basic LAN-related duties under supervision.

The position requires hands-on training of staff, good problem-solving skills, and the ability to work with diverse departments.