Information Systems Supervisor: Collaboration & Productivity

Arizona Public Service - APS; Phoenix (AZ); On-site; USD 110,000 - 145,000; Full time

Job summary

Arizona Public Service (APS) seeks a Supervisor, Information Systems to lead the EPIC team and shape the delivery and support of Microsoft 365, Exchange, and Power Platform solutions. You will drive governance, roadmaps, and modernization efforts to boost employee productivity and customer experience.

You will partner with business and IT leaders to align investments, ensure secure, scalable systems, and mentor staff while balancing service levels and costs across the organization.

Qualifications

• Bachelor's degree in Computer Science, Business, or related field.
• Eight (8) years of progressively responsible Information Systems or related experience.
• A combination of education and experience totaling twelve (12) years may substitute for the degree requirement.
• Demonstrated leadership and people management experience.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Project management experience.

Responsibilities

• Leads day-to-day activities of the EPIC team delivering information systems solutions.
• Ensures 24/7 client support for computer and telecommunications systems.
• Leads resolution of technical issues by identifying and implementing solutions.
• Manages costs within budget and improves department processes.
• Develops and retains a highly skilled technical team and provides coaching.

Skills

Leadership

Project management

Communication skills

Strategic planning

Team collaboration

Education

Bachelor's degree in Computer Science, Business, or related

Job description

Arizona Public Service (APS) seeks a Supervisor, Information Systems to lead the EPIC team and shape the delivery and support of Microsoft 365, Exchange, and Power Platform solutions. You will drive governance, roadmaps, and modernization efforts to boost employee productivity and customer experience.

You will partner with business and IT leaders to align investments, ensure secure, scalable systems, and mentor staff while balancing service levels and costs across the organization.