Hybrid Administrative & Data Support Specialist

APS (Arizona Public Service); Phoenix (AZ); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Arizona Public Service seeks a Support Technician to provide advanced administrative, analytical and technical support for multiple functions or a dedicated project. You will liaise between customers, employees and department plans, handling confidential material and supporting program operations.

This role focuses on varied transactional duties across a department or major functional area, requiring strong data handling, system usage, and collaboration within the APS environment.

Qualifications

• HS diploma or GED with 4 years in advanced admin roles.
• 4 years of experience using Word, Excel and PowerPoint.
• Knowledge of department practices, programs, plans and policies.
• Knowledge of department computer systems and applications.
• Ability to analyze data and prepare reports, trends and recommendations.
• Strong written and verbal communication and relationship skills.

Responsibilities

• Support administration, coordination, analysis, communication and program design.
• Gather, verify data from multiple sources and provide to stakeholders.
• Create reports, charts and presentations for management review and events.
• Serve as user support for department computer-based systems and databases.
• Ensure compliance with rules and regulations and resolve discrepancies.
• Train others and coordinate event planning and logistics when needed.

Skills

MS Word

MS Excel

MS PowerPoint

Data analysis

Report writing

Education

High school diploma or GED + 4 years experience

Job description

Arizona Public Service seeks a Support Technician to provide advanced administrative, analytical and technical support for multiple functions or a dedicated project. You will liaise between customers, employees and department plans, handling confidential material and supporting program operations.

This role focuses on varied transactional duties across a department or major functional area, requiring strong data handling, system usage, and collaboration within the APS environment.