Remote Supervisor, Information Systems & Collaboration

Arizona Public Service Company; Phoenix (AZ); Remote; USD 120,000 - 160,000; Full time

Job summary

Arizona Public Service Company seeks a Supervisor, Information Systems to lead the Enterprise Productivity and Collaboration (EPIC) team. You will oversee Microsoft 365, Exchange, Power Platform, and related productivity solutions to boost employee productivity and customer experience.

The role emphasizes strategy, governance, and modernization while aligning with business goals. You will manage service delivery, system integration, and staff development, ensuring knowledge resources and

Qualifications

• Bachelor's degree in Computer Science, Business, or a related field from an accredited institution.
• Eight (8) years of progressively responsible Information Systems or related experience.
• A combination of education and experience totaling twelve (12) years may be substituted for the degree requirement.
• Demonstrated leadership and people management experience.
• Strong verbal, written, presentation, and interpersonal communication skills.

Responsibilities

• Leads and guides a team delivering and maintaining information and communication systems to support business processes.
• Ensures 7/24 client support for computer and telecommunications systems.
• Balances technical architecture with business requirements for effective solutions and cross-system integration.
• Manages costs within budget and improves department processes.
• Develops and retains a skilled technical team with training and development opportunities.
• Leads integration of new and existing information and business systems and ensures customer support.
• Provides technical expertise for complex support and project challenges.
• Acts as escalated support for high-complexity situations.

Skills

Leadership

People management

Communication

Education

Bachelor's degree in Computer Science, Business, or related field

12 years combined education/experience substitute for degree

Job description

Arizona Public Service Company seeks a Supervisor, Information Systems to lead the Enterprise Productivity and Collaboration (EPIC) team. You will oversee Microsoft 365, Exchange, Power Platform, and related productivity solutions to boost employee productivity and customer experience.

The role emphasizes strategy, governance, and modernization while aligning with business goals. You will manage service delivery, system integration, and staff development, ensuring knowledge resources and