Home-Based Information Systems Supervisor (Collaboration)

Arizona Public Service Co.; Phoenix (AZ); Remote; USD 120,000 - 160,000; Full time

Job summary

Arizona Public Service Co. seeks a Supervisor, Information Systems to lead the Enterprise Productivity and Collaboration (EPIC) team responsible for Microsoft 365, Exchange, Power Platform and related productivity solutions.

You will analyze business needs to design, implement and support secure, reliable, and scalable solutions that boost employee productivity and customer experience. As a senior technology leader, you will guide strategic planning, roadmaps and modernization efforts while

Qualifications

• Bachelor's degree in Computer Science, Business, or a related field from an accredited institution.
• Eight (8) years of progressively responsible Information Systems or related experience.
• A combination of education and experience totaling twelve (12) years may be substituted for the degree requirement.
• Demonstrated leadership and people management experience.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Project management experience.

Responsibilities

• Managing technical support and service delivery, leading the implementation and integration of new and existing systems.
• Maintaining knowledge resources and support processes, and guiding staff in resolving complex technical issues.
• Balancing business requirements with technology standards, promoting operational efficiency, and fostering strong customer relationships.
• Leads the day-to-day activities of a team with 7/24 client support for computer and telecommunications systems.
• Leads team to resolve technical issues by identifying, recommending and implementing solutions.
• Manages work group costs within approved budget and strives to improve department processes.
• Supports strategic plans and coordinates with stakeholders for systems technology implementation.
• Develops and retains a highly skilled technical team and guides their efforts in delivering system solutions.
• Provides technical expertise when dealing with complex support and project challenges.

Skills

Leadership

People management

Communication skills

Project management

Problem-solving

Education

Bachelor's degree in Computer Science, Business, or related field

Job description

Arizona Public Service Co. seeks a Supervisor, Information Systems to lead the Enterprise Productivity and Collaboration (EPIC) team responsible for Microsoft 365, Exchange, Power Platform and related productivity solutions.

You will analyze business needs to design, implement and support secure, reliable, and scalable solutions that boost employee productivity and customer experience. As a senior technology leader, you will guide strategic planning, roadmaps and modernization efforts while