Information Systems Assistant

WV Department of Human Services; West Virginia; On-site; USD 32,000 - 54,000; Full time

Job summary

The WV Department of Human Services seeks a detail-oriented IT support associate to manage office equipment and the district's computer resources. You will coordinate the fleet, assist staff with work devices, and help install and troubleshoot software across a Windows environment.

Under supervision you will maintain inventories, liaise with the Office of Technology, and ensure smooth daily operations for the Bureau of Family Assistance.

Qualifications

• Graduation from a standard high school or the equivalent.
• One year of full-time or equivalent part-time paid experience in data processing, word processing, computer operations, data job coordination or advanced level office work which involved operating a personal computer.
• Substitution: Completion of a course in data processing or word processing from a business or vocational school may be substituted through an established formula for the required experience.
• OR completion of a data processing program from a business or vocational school may substitute for the required experience,
• OR successful completion of six semester hours of computer science from an accredited college or university may substitute for the required experience,
• enrollment in a vocational school's computer systems and operational support intern program may substitute for the required training and experience.

Responsibilities

• Manage office electronic equipment.
• Oversee and maintain the office's vehicle fleet.
• Assist employees with work cell phones, order supplies, and set up computer hardware.
• Install, navigate, and operate varied computer software; maintain current inventory.
• Liaise between the district office and the Office of Technology.
• Troubleshoot basic problems with electronic devices and software.

Skills

Data processing

Word processing

Computer operations

Data coordination

Advanced office work

Education

High school diploma

Data processing course

Data processing program

Six semester hours CS

Job description

Nature of Work

Under general supervision, manage office electronic equipment and oversee/maintain the office's vehicle fleet. Assist employees with work cell phones, order office supplies, and manage and set up computer hardware. Proficiently install, navigate, and operate varied computer software. Maintain current computer inventory. Act as liaison between the district office and the Office of Technology. Troubleshoot basic technical problems with electronic devices and software. Complete related work as required. This position is for the Bureau of Family Assistance.

Nature of Work

Under general supervision, manage office electronic equipment and oversee/maintain the office's vehicle fleet. Assist employees with work cell phones, order office supplies, and manage and set up computer hardware. Proficiently install, navigate, and operate varied computer software. Maintain current computer inventory. Act as liaison between the district office and the Office of Technology. Troubleshoot basic technical problems with electronic devices and software. Complete related work as required. This position is for the Bureau of Family Assistance.

Minimum Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience in data processing, word processing, computer operations, data job coordination or advanced level office work which involved operating a personal computer.

Substitution: (1) Completion of a course in data processing or word processing from a business or vocational school may be substituted through an established formula for the required experience,

OR

• completion of a data processing program from a business or vocational school may substitute for the required experience,
• successful completion of six semester hours of computer science from an accredited college or university may substitute for the required experience,
• enrollment in a vocational school's computer systems and operational support intern program may substitute for the required training and experience.

Other Information

PG: 9 $31,533 - $53,916
Market Rate: $48,122