Class Title Administrative Assistant I - Youth Services
This position assists in providing clerical and customer service support for department operations.
Job Summary
This position assists in providing clerical and customer service support for department operations.
Major Duties
- Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.
- Provides backup support to for preparing invoices for payment; matches invoices with purchase orders and verifies charges.
- Maintains office supply inventory; reorders as needed.
- Reviews monthly credit card statements.
- Assists in organizing events, activities, and meetings.
- Performs related duties.
Minimum Qualifications
- Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
- Must have competency in use of standard office equipment such as desktop computers, copiers as well as experience with Microsoft Office products.
- Knowledge of modern office practices and procedures.
- Knowledge of department policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of basic math.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
Supplemental Information
Guidelines
- Department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
Complexity/Scope of Work
- The work consists of related clerical and customer service duties. Frequent interruptions contribute to the complexity of the position.
- The purpose of this position is to provide clerical and customer service support for department operations. Successful performance contributes to the efficiency and effectiveness of those operations.
Contacts
- Contacts are typically with coworkers, other city personnel, and the general public.
- Contacts are typically to exchange information, resolve problems, and provide services.
Physical Demands/Work Environment
- The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light and heavy objects.
- The work is typically performed in an office.
Supervisory and Management Responsibility