Information Services Assistant

Northampton Community College; Town of Bethlehem (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Northampton Community College is seeking an Information Services Assistant to support the Mack Library at the Bethlehem Campus, providing frontline assistance to students and patrons. The role focuses on circulation duties, testing center proctoring, shelf maintenance, and basic information services in a student-centered campus library environment.

Ideal candidates bring strong customer service, communication, and organizational skills, along with basic PC proficiency and familiarity with MS

Qualifications

• High school diploma required; Library Technical Assistant (LTA) diploma preferred, or college courses in Library Science
• Strong customer service skills
• Strong oral and written communication skills
• Adaptability
• Team player
• Ability to organize work
• Strong orientation to details
• Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Primary responsibilities are Circulation Desk and Testing Center (proctoring) functions.
• Circulation desk functions
• Testing Center proctoring
• Shelve materials
• Provide information on library services
• Provide basic reference assistance
• Basic assistance with library technology

Skills

Customer service

Communication skills

Adaptability

Team player

Organizational skills

Attention to detail

PC proficiency (MS Office)

Microsoft Office

Education

High school diploma

Library Tech Assistant (LTA) diploma

Library Science courses

Tools

Microsoft Office

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Posting will close on: 10/31/2026

No further applications will be accepted on or after this date.

Information Services Assistant

NCC is seeking a part-time Information Services Assistant, which is a student-facing, customer-service oriented position, to assist in the daily operation of the Mack Library at the Bethlehem Campus, Bethlehem, PA.

Responsibilities

• Primary responsibilities are Circulation Desk and Testing Center (proctoring) functions.
• Circulation desk functions
• Testing Center proctoring
• Shelve materials
• Provide information on library services
• Provide basic reference assistance
• Basic assistance with library technology

Experience: Minimum of one (1) year related experience preferred; Test proctoring preferred.

NOTE: Due to test proctoring, current NCC students are ineligible to apply.

Education and Qualifications

• High school diploma required; Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science
• Strong customer service skills
• Strong oral and written communication skills
• Adaptability
• Team player
• Ability to organize work
• Strong orientation to details
• Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Work Hours

Summer Semester (NCC operates 4-days/week):

• Two afternoon/evening shifts/week, and one morning shift/week.
• Available to substitute Fall and Spring Semesters:
• Two afternoon/evening shifts/week, and one morning shift/week.
• In a rotation for Saturdays and Sundays.
• Available to substitute

We are an innovative, student-centered institution with an exceptional faculty and staff who are dedicated to providing quality educational opportunities for the diverse communities we serve.

We appreciate your interest in employment at Northampton Community College and wish you the best in your career search.

Title IX

Please visit www.northampton.edu/titleix for information on the College's Title IX Policy, Title IX Coordinator and Deputies, contact information and resources.

Availability of Annual Security and Fire Safety Report

The Annual Security and Fire Safety Report is currently available online.

Click here to view.

The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-Campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in a On-Campus Student Housing Facility during the three most recent calendar years. A paper copy will be provided upon request.

If you would like to receive a paper copy of the Annual Security and Fire Safety Report, stop by the NCC Public Safety Office at 3835 Green Pond Road, Bethlehem, PA 18020 or request that a copy be mailed to you by calling 610.861.5588 or emailing [e-mail].