Information Services Assistant

Northampton Community College; Bethlehem Township (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

Northampton Community College seeks a part-time Information Services Assistant to support the Mack Library at the Bethlehem Campus. This student-facing role focuses on Circulation Desk and testing center tasks, shelving, and guiding patrons in library services.

Ideal candidates have a high school diploma, strong customer service and communication skills, and basic computer proficiency with Word, Excel, and Outlook. Availability for varied shifts during the academic year is expected.

Qualifications

• High school diploma required; Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science.
• Strong customer service skills.
• Strong oral and written communication skills.
• Adaptability.
• Team player.
• Ability to organize work.
• Strong orientation to details.
• Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Circulation desk functions
• Testing Center proctoring
• Shelve materials
• Provide information on library services
• Provide basic reference assistance
• Basic assistance with library technology

Skills

Customer service

Communication

Adaptability

Team player

Organization

Attention to detail

Education

High school diploma

LTA diploma preferred

College courses in Library Science

Tools

Microsoft Office

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Information Services Assistant

Summary

NCC is seeking a part-time Information Services Assistant, which is a student-facing, customer-service oriented position, to assist in the daily operation of the Mack Library at the Bethlehem Campus, Bethlehem, PA.

Primary responsibilities

Primary responsibilities are Circulation Desk and Testing Center (proctoring) functions.

Responsibilities

• Circulation desk functions
• Testing Center proctoring
• Shelve materials
• Provide information on library services
• Provide basic reference assistance
• Basic assistance with library technology

Experience

Minimum of one (1) year related experience preferred; Test proctoring preferred.

Note

NOTE: Due to test proctoring, current NCC students are ineligible to apply

Education and Qualifications

• High school diploma required; Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science
• Strong customer service skills
• Strong oral and written communication skills
• Adaptability
• Team player
• Ability to organize work
• Strong orientation to details
• Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Work Hours

Summer Semester (NCC operates 4-days/week)

• Two afternoon/evening shifts/week, and one morning shift/week.
• Available to substitute

Fall and Spring Semesters

• Two afternoon/evening shifts/week, and one morning shift/week.
• In a rotation for Saturdays and Sundays.
• Available to substitute

This posting will close on: 10/31/2026.

No further applications will be accepted on or after this date.