Information Services Assistant

Northampton Community College; Bethlehem (Northampton County); On-site; USD 17,000 - 22,000; Part time

Job summary

Northampton Community College is seeking a part-time Information Services Assistant to join the Mack Library team at the Bethlehem Campus in Bethlehem, PA. This student-facing, customer-service oriented position supports daily library operations, including circulation desk duties and testing-center proctoring.

Responsibilities include shelving materials, providing information on library services, offering basic reference help, and assisting with library technology.

Qualifications

• High school diploma required; LTA diploma preferred or college courses in Library Science.
• Strong customer service skills.
• Strong oral and written communication skills.
• Ability to organize work and attention to details.
• Basic PC proficiency with Word, Excel, and Outlook.

Responsibilities

• Circulation Desk and Testing Center functions.
• Circulation desk functions.
• Testing Center proctoring.
• Shelve materials.
• Provide information on library services.
• Provide basic reference assistance.
• Basic assistance with library technology.

Skills

Customer service

Oral communication

Written communication

Attention to detail

Education

High school diploma

LTA diploma or library science coursework

Tools

Microsoft Office

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It’s a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

Information Services Assistant

This posting will close on:10/31/2026 No further applications will be accepted on or after this date

Summary

NCC is seeking a part-time Information Services Assistant, which is a student-facing, customer-service oriented position, to assist in the daily operation of the Mack Library at the Bethlehem Campus, Bethlehem, PA.

Responsibilities

• Primary responsibilities are Circulation Desk and Testing Center (proctoring) functions.
• Circulation desk functions
• Testing Center proctoring
• Shelve materials
• Provide information on library services
• Provide basic reference assistance
• Basic assistance with library technology

Experience

• Minimum of one (1) year related experience preferred; Test proctoring preferred.
• NOTE: Due to test proctoring, current NCC students are ineligible to apply.

Education and Qualifications

• High school diploma required; Library Technical Assistant (LTA) specialized diploma preferred, or college courses in Library Science
• Strong customer service skills
• Strong oral and written communication skills
• Adaptability
• Team player
• Ability to organize work
• Strong orientation to details
• Basic PC proficiency, with a working knowledge of Microsoft Office, including Word, Excel, and Outlook.

Work Hours

Summer Semester (NCC operates 4-days/week)

• Two afternoon/evening shifts/week, and one morning shift/week.
• Available to substitute

Fall and Spring Semesters

• Two afternoon/evening shifts/week, and one morning shift/week.
• In a rotation for Saturdays and Sundays.
• Available to substitute