Information Security Analyst (Remote)

First American; North Carolina; Remote; USD 65,000 - 88,000; Full time

Job summary

A leading company in the mortgage servicing industry is seeking an Information Security professional with at least 3 years of experience. The ideal candidate will manage security initiatives, conduct risk assessments, and support information systems development. The role offers a competitive salary and comprehensive benefits, emphasizing a people-first culture and diversity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid Sick Leave

Employee Stock Purchase Plan

Qualifications

• Minimum of 3 years of experience in information security.
• Experience with networking, intrusion detection, and encryption technologies.
• Preferred certifications include CISSP, GIAC, CCNA, CCNP.

Responsibilities

• Identify business process requirements and related solutions.
• Conduct risk assessments and support information systems development.
• Oversee small to medium-scale projects under supervision.

Skills

Information Security

Networking

Intrusion Detection

Communication

Self-motivated

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Telecommunications

Bachelor's degree in Electrical Engineering

Tools

SIEM tools

CISCO

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by leading practitioners of the mortgage servicing industry. We focus on providing superior technology, products, and services for the mortgage and real estate industries, supported by personalized service and support. Our offerings include solutions that enhance security, compliance, customer satisfaction, and profitability through continuous innovation and acquisitions. Our inclusive, people-first culture has earned us numerous accolades, including ten consecutive years on the Fortune 100 Best Companies to Work For list. We are also recognized as a great place to work for women, diversity, and LGBTQ+ employees, featured on over 50 regional best places to work lists. First American strives to be a great workplace for all.

What We Do

We are responsible for supporting the Information Security awareness program initiatives, including protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, inspection, recording, or destruction. Security Information & Event Monitoring (SIEM) tool responsibilities are a key aspect of this role.

What You'll Do

1. Participate in identifying business process requirements and related solutions for specific needs.
2. Provide training and support directly to customers as needed.
3. Identify/receive problems, research solutions, prepare presentations, drive solutions, test, gain consensus, and implement solutions for business processes.
4. Create documentation of technical security requirements and functions.
5. Generate reports, analyze data, and report trends to management or business partners.
6. Oversee small to medium-scale projects or phases of larger projects under general supervision.
7. Maintain high-quality time and task entries to enable automated capacity planning.
8. Conduct risk assessments by interviewing internal and external customers to understand security and compliance requirements.
9. Support information systems development and advise on risks related to new or evolving technologies.
10. Stay updated on industry advancements and incorporate new knowledge into daily activities.
11. Participate in evaluating and selecting new technologies.
12. Resolve security issues across various platforms, including email, file transfer, multimedia, and teleconferencing.
13. Perform duties outside normal hours as needed based on business requirements.
14. Work on moderate scope problems, analyzing situations considering various factors.
15. Exercise judgment within established procedures and practices.
16. Follow department processes, making recommendations for improvements.
17. Work independently, setting priorities and objectives; work is reviewed for judgment and accuracy.
18. Establish and maintain effective working relationships within and between departments.

What You'll Bring

1. Minimum of 3 years of experience in information security.
2. At least 2 years of experience with networking, intrusion detection, VPN, PKI, Checkpoint and PIX firewalls, CISCO, NAC, identity management, and encryption technologies.
3. Preferred certifications include CISSP, GIAC, CCNA, CCNP.
4. Bachelor's degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or equivalent work experience.
5. Hands-on knowledge of UNIX/AIX, Microsoft NT/2000, multi-layer firewall design and implementation, Cisco router access lists, WANs, LANs, network protocols, and services like telnet and FTP.
6. Experience implementing security technologies and processes.
7. Experience evaluating products and managing vendor relationships.
8. Experience with SIEM tools, preferably Alert Logic or similar.
9. Ability to define security strategies and integrate technologies into corporate frameworks.
10. Strong communication and interpersonal skills.
11. Self-motivated and able to manage multiple tasks efficiently.
12. Proficiency in Microsoft Word, Excel, and PowerPoint.

Salary Range: $65,550 - $87,375 Annually

This range is an estimate and may vary based on education, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion. Our People First Culture celebrates what makes each of us unique, fostering an authentic and inclusive workplace for all. We encourage you to bring your full self to work. First American is an equal opportunity employer and offers a comprehensive benefits package, including medical, dental, vision, 401k, PTO, paid sick leave, and other benefits like an employee stock purchase plan.