Information Desk Receptionist

Hartford HealthCare; Norwich (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading healthcare provider as an Information Desk Receptionist at Backus Hospital. Your role will involve greeting visitors, providing assistance, and maintaining confidentiality while ensuring excellent customer service. This position offers flexible shifts and opportunities for career growth in a supportive environment.

Benefits

Career growth opportunities

Comprehensive benefits

Focus on work/life balance

Qualifications

• At least one year of experience in reception, hospitality, or public relations required.
• Healthcare reception experience preferred.

Responsibilities

• Greets hospital visitors, patients, and vendors at the Information Desk.
• Provides assistance, directions, and information about the hospital.
• Assists with patient transport.

Skills

Effective communication

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

Join to apply for the Information Desk Receptionist role at Hartford HealthCare.

Location: Backus Hospital (10309)

Shift Details: Primarily 32 and 24 hours per week; limited 16 and 12-hour positions. Day, evening, and night shifts.

Work where every moment matters.

Hartford HealthCare, with over 40,000 colleagues, is Connecticut’s most comprehensive healthcare network, committed to high-quality healthcare and community well-being since 1893 at Backus Hospital, the primary healthcare provider for Eastern Connecticut.

Job Summary

Greets hospital visitors, patients, and vendors at the Information and Guest Services Desk. Provides assistance, directions, and information about the hospital, patients, and staff. Assists with patient transport. Maintains confidentiality and adheres to hospitality and customer service standards.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in reception, hospitality, or public relations required; healthcare reception experience preferred.

Knowledge, Skills, and Abilities

• Effective communication and basic computer skills.
• Excellent customer service and interpersonal skills.
• Ability to manage multiple demands and work under strict timelines, including emergency situations.
• Discretion and judgment in maintaining confidentiality.

Hartford HealthCare offers opportunities for career growth, innovative treatments, and community education, with a focus on work/life balance and comprehensive benefits. Join us and make every moment matter.