Info Desk Receptionist (N)

CoxHealth; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement with Employer Match

Job summary

CoxHealth is seeking a friendly, detail‑oriented Operations Clerk for the Surgery Waiting Room at CoxHealth South in Springfield, MO. You will support patient and family needs, manage arrival flow, and assist with record keeping in a fast‑paced, high‑volume environment.

Required: High School diploma and at least one year of customer service experience; excellent telephone and interpersonal skills; basic computer proficiency; ability to multitask with accuracy and confidentiality.

Qualifications

• High School diploma or equivalent is required.
• One year of customer service experience is required.
• Excellent telephone and interpersonal skills are essential.
• Basic computer proficiency is required.

Responsibilities

• Support patient and family needs in the Surgery Waiting Room.
• Manage arrival flow and assist with record keeping in a fast-paced, high-volume environment.
• Maintain tidiness and proper functioning of the waiting area.

Skills

Telephone skills

Interpersonal skills

Attention to detail

Basic computer skills

Education

High School Diploma or equivalent

Tools

None

Job description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1058 Post Anesthesia Care Unit South

Scheduled Weekly Hours:

20

Hours:

Varied

Work Shift:

Rotating (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

Has a basic working knowledge of all office functions and assumes responsibility and accountability for specific aspects of patient and family needs pertaining to their arrival in the Surgery Waiting Room, physician’s help with family location, record keeping, client requirements, patient identification and family information. Maintain tidiness of visual and function of Surgery Waiting area. Completes work assignments pertaining to general behaviors listed below.

Education

• Required: High School Diploma or equivalent

Experience

• Required: One year previous customer service experience

Skills

• Exceptional telephone and interpersonal skills
• Has attention to details
• Moderate computer proficiency
• Must be able to handle stress of multi-task demands of high volume area, with extreme accuracy and confidentially.

Licensure/Certification/Registration

• N/A