Clinic Office Assistant - Pediatric Center

CoxHealth; Springfield (MO); On-site; USD 31,000 - 42,000; Full time

Job summary

CoxHealth in Springfield, MO is seeking a clinic office professional to join our Pediatric Center team. The role involves a range of clerical tasks, medical records handling, and data entry in a patient-focused environment.

Responsibilities include phone coverage, filing, photocopying, and coordinating with billing and insurance processes while maintaining confidentiality and accuracy. The position offers a daytime schedule, 40 hours per week, and benefits.

Qualifications

• High School Diploma or equivalent required.
• No prior experience required; 1–2 years preferred in medical office.
• Excellent verbal and written communication; strong computer skills.

Responsibilities

• Perform clerical and filing duties in the clinic office.
• Photocopy, fax, file, and maintain medical records.
• Answer telephone and perform data entry tasks.
• Understand insurance managed care requirements and EMR basics.
• Assist with billing, collections, and charge entry as assigned.

Skills

Verbal communication

Written communication

Independent work

Team collaboration

Computer skills

Education

High school diploma or equivalent

Job description

Facility:

Pediatric Center: 3443 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1229 Pediatric Center SGF

Scheduled Weekly Hours:

40

Hours:

8:00-5:00

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• Benefits | CoxHealth

Job Description:

Provides a variety of clerical and filing duties in the clinic office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team building and leadership skills.Education: Required: High School Diploma or EquivalentExperience: Required: No Prior Experience Required Preferred: 1-2 years of previous medical office experienceSkills: Excellent verbal and written communication skills Able to work independently and collaboratively in teams Proficient Computer skills Must be 17 years of age or olderLicensure/Certification/Registration: N/A