Influencer Campaign Client Manager

Publicis Groupe ANZ; Los Angeles (CA); Hybrid; USD 61,000 - 80,000; Full time

Job summary

Influential, an agency within Publicis Groupe, seeks an experienced Specialist, Client Management to learn and execute campaign workflows, collaborating with Client and Campaign Management teams to ensure scope, timelines, and processes are met.

The ideal candidate has agency account management experience, can handle multiple tasks daily, and is excited about social media and influencer marketing.

Qualifications

• 3-5 years of experience in a digital or advertising environment.
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients.
• Comfortable working in a startup environment, creating organization and processes where none may already exist.
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube).
• Bachelor’s degree or equivalent experience
• A passion for all things social media.

Responsibilities

• Driving the overall success of campaigns for diverse clients by collaborating with operations and sales teams.
• Participating in client campaign kick-off calls to outline influencer selection and execution details.
• Navigating campaign roadblocks with actionable solutions.
• Preparing reports and analyzing ad performance; providing optimization recommendations.
• Maintaining workflow in the project management platform.
• Organizing timelines, creative concepts and paid media strategies for campaigns ranging from one day to one year.
• Maintaining knowledge of ad products, specs, guidelines, and asset delivery timelines.
• Educating sales and clients on Influential’s offerings, trends and technologies.
• Developing and fostering strong client relationships through delivery and attention to detail.
• Managing monthly billing reconciliation with finance.
• Mentoring junior team members and sharing learnings.

Skills

Communication

Organization

Client relationship building

Digital advertising knowledge

Startup collaboration

Education

Bachelor's degree or equivalent experience

Tools

Project management tools

CRM software

Reporting tools

Job description

Influential, an agency within Publicis Groupe, seeks an experienced Specialist, Client Management to learn and execute campaign workflows, collaborating with Client and Campaign Management teams to ensure scope, timelines, and processes are met.

The ideal candidate has agency account management experience, can handle multiple tasks daily, and is excited about social media and influencer marketing.