Inflight Policy & Compliance Leader

Alaska Airlines, Inc.; Renton (WA); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Stand-by travel privileges

Competitive benefits

Job summary

Alaska Airlines in Renton is seeking an Inflight Policy & Procedure Specialist to develop policies for inflight operations, ensuring safety, compliance, and superior customer service across the unit.

You will serve as SME for inflight processes, collaborate with training, safety, and leadership, and drive updates to manuals, training materials, and communications while supporting risk assessments and change management.

Qualifications

• 2 years of experience in airline operations, or related area.
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Ability and willingness to attend 5 weeks of flight attendant training and to maintain FAA certification.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Must be authorized to work in the U.S.
• Willingness to travel throughout the Alaska Airlines route system as needed.
• Minimum age of 21.
• High school diploma or equivalent.

Responsibilities

• Develops, documents, and implements inflight policies and procedures that promote safety, compliance, and customer service.
• Applies knowledge to be a consultant and SME for inflight processes; ensures safety and customer service optimization.
• Communicates policy and procedure changes through multiple channels.
• Delivers presentations to management and cross-divisional leadership.
• Guides Safety Risk Assessments (SRA) and supports Safety Management System (SMS).
• Organizes meetings and coordinates timelines for policy updates.

Skills

Airline operations

Communication

Training coordination

Change management

Customer service

Education

Bachelor’s degree

High school diploma or equivalent

Tools

Microsoft Office

Job description

Alaska Airlines in Renton is seeking an Inflight Policy & Procedure Specialist to develop policies for inflight operations, ensuring safety, compliance, and superior customer service across the unit.

You will serve as SME for inflight processes, collaborate with training, safety, and leadership, and drive updates to manuals, training materials, and communications while supporting risk assessments and change management.