Inflight Admin Assistant – Global Travel Perks

American Airlines; Charlotte (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines is seeking an Administrative Support role to assist Flight Attendants and Inflight management in daily operations. The position is part of the staff assistant team within the Inflight group and involves handling administrative tasks across the Crew Service Center and related facilities.

Ideal candidates will have a High School diploma or GED, 2 years’ experience with PC and airline systems, and the ability to work all shifts, including holidays and overtime.

Qualifications

• High School diploma or GED is required.
• 2 years experience with PC, Sabre, DECS, and RES.
• Experience in inflight, crew scheduling preferred.
• Ability to work all shifts, holidays and overtime.
• Must pass FAA background screenings for SIDA access if applicable.

Responsibilities

• Responds to Flight Attendants general questions in person and by phone.
• Files expense reimbursement, handles mail and FEDEX.
• Provides Tablet support at the Crew Service Centers.
• Assists in the coordination of Flight Attendant parking and Crew IDs.
• Orders supplies and maintains the e-board in the crew rooms.
• Works at the Crew Service Center and has interaction with Flight Attendants throughout the shift by coordinating and resolving Flight Attendant queries.
• Assists the Operations Coordinators with all aspects of Inflight operation.
• Ensures office and crew room computers and equipment are in working condition.
• In the absence of an Operations Coordinator, assume all administrative functions.

Skills

Independent judgement

Contract labor knowledge

Shift flexibility

FAA background check

Education

High School diploma or GED

Tools

Sabre

DECS

RES

Job description

American Airlines is seeking an Administrative Support role to assist Flight Attendants and Inflight management in daily operations. The position is part of the staff assistant team within the Inflight group and involves handling administrative tasks across the Crew Service Center and related facilities.

Ideal candidates will have a High School diploma or GED, 2 years’ experience with PC and airline systems, and the ability to work all shifts, including holidays and overtime.