Infectious Disease Program Navigator

Advocate Health Care; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Educational assistance

Paid time off

Parental leave

Job summary

Advocate Health Care in Charlotte, NC seeks a Program Coordinator for Infectious Disease to coordinate care and navigate the continuum for patients and families. You will work with the medical team to ensure seamless communication, complete documentation, and accurate data entry into EHR systems, supporting clinical operations.

The role requires a Bachelor’s degree in Social Work, Psychology or related field (or foreign equivalent) and one year of counseling or social work experience.

Qualifications

• Healthcare customer service experience.
• Experience with EHR systems and data tracking.
• Strong documentation and administrative skills.

Responsibilities

• Coordinate with medical team to ensure patient care is seamless and efficient.
• Send/receive referrals and orders from physicians and agencies.
• Maintain clinic records and update patient information for audits.

Skills

Healthcare customer service

EHR systems

Excel (PivotTables, VLOOKUP)

Education

Bachelor’s degree in Social Work, Psychology or related field

Tools

Excel

Job description

Advocate Health Care in Charlotte, NC seeks a Program Coordinator for Infectious Disease to coordinate care and navigate the continuum for patients and families. You will work with the medical team to ensure seamless communication, complete documentation, and accurate data entry into EHR systems, supporting clinical operations.

The role requires a Bachelor’s degree in Social Work, Psychology or related field (or foreign equivalent) and one year of counseling or social work experience.