Industrial Scale Field Technician - Install, Calibrate & Repair

Kanawha Scales & Systems, LLC.; Charlotte (NC); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health Insurance - Highmark

Critical Illness, Accidental, and Hosp

Dental and Vision Plans

Company-paid STD & LTD

Tuition Reimbursement

Maternity & Paternity Leave

Employee Assistance Program

Life AD&D

401(k) Retirement Plan

Paid Time Off

PPE provided

Employee discounts

Networking and professional dev

Job summary

Kanawha Scales & Systems, LLC in Charlotte, NC is seeking a Field Service Technician to ensure accurate operation of industrial and commercial scales. The role covers installation, calibration, maintenance, and troubleshooting to deliver precise measurements and customer satisfaction.

Applicants should have 2–3 years in the field, a high school diploma, a valid Class B CDL, and strong problem-solving and customer-service skills.

Qualifications

• Experience with scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of ISO 9001 and NIST Handbook 44.
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.

Responsibilities

• Install and set up industrial, laboratory, and commercial scales per manufacturer specs.
• Perform calibration procedures and adjust settings to meet precision requirements.
• Maintain, diagnose, and repair scales to minimize downtime.
• Inspect scales for wear and functionality; address load cells and displays issues.
• Maintain detailed service and calibration records and certificates.
• Communicate service estimates and requirements with customers.

Skills

Scale installation

Calibration

Repair

Troubleshooting

Customer communication

CDL (Class B/A)

Welding (AC/DC, MIG)

Physical strength (lift 50 lbs)

Education

High school diploma

Technical/vocational training

Job description

Kanawha Scales & Systems, LLC in Charlotte, NC is seeking a Field Service Technician to ensure accurate operation of industrial and commercial scales. The role covers installation, calibration, maintenance, and troubleshooting to deliver precise measurements and customer satisfaction.

Applicants should have 2–3 years in the field, a high school diploma, a valid Class B CDL, and strong problem-solving and customer-service skills.