Industrial Sales Support Specialist

FERGUSON; Nampa (ID); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) with match

Paid time off

Job summary

Ferguson is seeking a Sales Support Representative to assist customers and support the sales team in Idaho. You will learn the business from the ground up and help deliver tailored product solutions.

The role emphasizes customer service, accurate order processing, and timely quotations. A focus on efficiency, CRM proficiency, and strong communication will help you thrive in a fast-paced environment.

Qualifications

• 0-3 years of sales and/or customer service experience preferred.
• Experience in Industrial products is required.
• Demonstrated ability to upsell and drive sales.

Responsibilities

• Work with Sales associates to determine best products and solutions for customers.
• Provide personalized service via timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer calls, address questions, and resolve concerns.
• Use CRM and phone systems effectively.

Skills

Sales experience

Industrial products

Upselling

Customer focus

Fast-paced environment

Digital literacy

MS Office

Product knowledge

Job description

Ferguson is seeking a Sales Support Representative to assist customers and support the sales team in Idaho. You will learn the business from the ground up and help deliver tailored product solutions.

The role emphasizes customer service, accurate order processing, and timely quotations. A focus on efficiency, CRM proficiency, and strong communication will help you thrive in a fast-paced environment.