Industrial Sales Support Pro — Flexible Location

Ferguson Enterprises, Inc.; Twin Falls (ID); On-site; USD 34,000 - 41,000; Full time

Job summary

Ferguson Enterprises, Inc. is hiring a Sales Support Representative for the Twin Falls/Nampa area in Idaho. This full-time role supports sales teams by providing quotations, processing sales orders, and coordinating deliveries, while delivering personalized customer service.

Ideal candidates have 0-3 years in sales or customer service, with experience in industrial products and the ability to upsell. Strong MS Office and CRM skills, and the ability to thrive in a fast-paced environment are

Qualifications

• 0-3 years of sales and/or customer service experience is preferred.
• Experience in Industrial products is required.
• Exhibit strong skills for sales, including the ability to upsell.
• Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
• Ability to react well in a fast-paced environment & follow through on commitments.
• Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Responsibilities

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

Skills

Customer service

Sales

Upselling

CRM usage

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Ferguson Enterprises, Inc. is hiring a Sales Support Representative for the Twin Falls/Nampa area in Idaho. This full-time role supports sales teams by providing quotations, processing sales orders, and coordinating deliveries, while delivering personalized customer service.

Ideal candidates have 0-3 years in sales or customer service, with experience in industrial products and the ability to upsell. Strong MS Office and CRM skills, and the ability to thrive in a fast-paced environment are