Industrial Parts Customer Service Specialist

Dexter; Caldwell (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wage

Full benefits package including Health, Dental, Vision

3% profit sharing

401(k) plan with contributions

Opportunities for career development

Job summary

A leading manufacturer in Caldwell, ID is looking for a Customer Service Representative to respond to customer inquiries, maintain system information, and enter orders. The ideal candidate will possess strong communication and customer service skills, along with a high school diploma and experience in customer service. This role offers competitive wages and a comprehensive benefits package including health insurance, 401(k) plan, and profit sharing opportunities.

Qualifications

• One or more years of customer service experience required.
• Candidates must have strong customer service skills.
• Candidates should be able to develop product knowledge.

Responsibilities

• Respond to customer inquiries both in person and over the phone.
• Maintain system information including product pricing and availability.
• Enter customer orders and suggest additional products.

Skills

Excellent communication skills

Interpersonal skills

Customer service skills

Technical product knowledge

Computer skills

Phone skills

Education

High school diploma or equivalent

Job description

A leading manufacturer in Caldwell, ID is looking for a Customer Service Representative to respond to customer inquiries, maintain system information, and enter orders. The ideal candidate will possess strong communication and customer service skills, along with a high school diploma and experience in customer service. This role offers competitive wages and a comprehensive benefits package including health insurance, 401(k) plan, and profit sharing opportunities.